Caliber - Keizer
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service. It didn’t take as long as estimated.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I only had my truck for one day when it got damaged. Of course I was devastated. These fine folks did such a good job of taking care of my needs and did a perfect job on it. Lorenzo was very professional and very understanding. I figured they’d have that it for a month, but it was only a few weeks and it looks brand new. I would recommend your shop to anyone. Plus the balance due much less than I thought it would be which really helped since I was paying out-of-pocket. The owner and the gals behind the counter were also very kind. Thanks again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I felt well taken care of and appreciated the fact that you replaced all the parts with genuine GM. You did a beautiful job.
Customer Service - 5.0/5.0 -
Lorenzo is very informative of my plight as I only had the truck just a few days before damaged occurred.
Returned Clean
My Experience - 5.0/5.0 -
The experience was really good I really enjoyed my coordinator Lorenzo he kept me a prize of everything that was going on on with the car and it was just great it was done quickly and you guys did a great job I definitely recommend you to somebody else thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Lorenzo was an excellent contact that kept me updated throughout the process of fixing my Audi the work is also top notch I’m totally happy with the service and repairs
Customer Service - 5.0/5.0 -
Give Lorenzo a raise he’s excellent
My Experience - 5.0/5.0 -
Wonderful repair guys and excellent office staff. Thanks!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Car's clock was reset to an incorrect time. Would be a 10 otherwise.
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They finished the repairs 8 days early.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The lady at the desk was very helpful. I think her name is Marty, anyway she got things rolling pretty fast and my car was done days before I thought it was going to be.It looks really good so I’m pretty pleased with the repair job. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
I thought caliber collision did a great job on the repair. The only thing I was not happy about was I asked three times what the total amount of the repair was and I never got that answer.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awsome job done quick
Customer Service - 4.5/5.0 -
Thank you!
My Experience - 5.0/5.0 -
Service was done super fast and came back perfect!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent customer service! I would definitely do business at this location in the future. The woman that helped me from start to finish should get a raise. Exceptional customer service on her part. My vehicle looks great and they detailed it inside and outside. But…Mercedes needs to work on her people skills. Other than that it was a perfect experience. Thank you Caliber
Likely to Recommend - 5.0/5.0 -
Excellent customer service
Repair Quality - 5.0/5.0 -
Excellent customer service
Customer Service - 4.5/5.0 -
Mercedes needs training on customer service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
done in timely fashion
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Car looked great and was done in a very timely manner. I was impressed.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Generally all good, quality work, good communication. A small hiccup in communication was getting a text saying my car was almost finished and would be ready soon, and then when I responded, hearing back that it wouldn’t be ready until 8-9 days later. Lorenzo called and explained the delay, and seemed surprised I was told it would ready sooner. Maybe some of the texts are automatically generated, if they are I would say don’t use that system, have a human communicate instead.
Customer Service - 5.0/5.0 -
Lorenzo provided good info