Caliber - Keizer

4.8 (2,382reviews)
96%
5350 River Rd N,  Keizer,  OR  97303

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
BMW
Ford
I-Car

Reviews (2,382)

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Generally all good, quality work, good communication. A small hiccup in communication was getting a text saying my car was almost finished and would be ready soon, and then when I responded, hearing back that it wouldn’t be ready until 8-9 days later. Lorenzo called and explained the delay, and seemed surprised I was told it would ready sooner. Maybe some of the texts are automatically generated, if they are I would say don’t use that system, have a human communicate instead.

Customer Service

Lorenzo provided good info

My Experience

The mechanics are wonderful and very knowledgeable. I really appreciate how through they are and how much attention they put into not just my car but also cleaning it for me.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

My Experience

Very efficient and professional. We were impressed by the turn around time. Marne was excellent in helping with my rental car.

Likely to Recommend

We would definitely recommend this shop

Repair Quality

Very professional and efficient. Turn around time was awesome. Thank you. Marne at front desk was very pleasant and extremely helpful.

Customer Service

Returned Clean

Likely to Recommend

Definitely 100% referring family and friends.

Repair Quality

Customer Service

The front desk ladies were very informative on what to expect, and answered all my questions. Just want to say, the staff and repair team were very professional at all times. I've have had repairs done by dealerships that take months. Thank you Caliber Collision for your outstanding support and workmanship through this difficult time.

Returned Clean

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Repair Quality

Customer Service

My Experience

Attention to detail. The Nissan looks great. It was a wonderful experience. The staff are understanding and made the experience great. Thank you again.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

Very quick and professional.

My Experience

We experienced great customer care. The staff were professional and personable. The workmanship was well done and timely.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

I truly appreciate the clear communication and the updates that I received from Lorenzo. The repairs to my car were truly amazing. It was as if nothing had happened. He made this very stressful situation feel a lot less stressful and I am very pleased with the results. Thank you so much for everything. I will totally recommend you guys for such an amazing work!

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Repair Quality

Customer Service

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Customer Service

Returned Clean

My Experience

Amazing communication great quality in work all staff very friendly and welcoming my truck looked perfect when I picked it up will never take my vehicle anywhere else appreciate the hard work

Likely to Recommend

Repair Quality

Great customer service great communication great scope of work very welcoming going forward only place I will bring my truck

Customer Service

Great customer service great communication

My Experience

it was very professionaly orginised from begining to end I'm very pleased.

Likely to Recommend

there re the best I be ever worked with

Repair Quality

óver all they are great

Customer Service

great.

My Experience

Haven't had a chance to really check it out, but seems to be great.

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great team, everyone was helpful and helped me throughout the whole process.

Customer Service

My Experience

Would recommend to anyone needing repairs to their vehicle

Likely to Recommend

Repair Quality

Very friendly and expert service provided by everyone. Would recommend their shop to anyone that needs repairs to their vehcile.

Customer Service

Returned Clean