Caliber - La Mesa

4.8 (9,713reviews)
95%
8310 Center Drive,  La Mesa,  CA  91942

In operation 29 years, 27 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (9,713)

Customers say
Overall Customer Satisfaction
Customers consistently praise Caliber Collision for exceptional customer service, with staff being described as professional, friendly, and communicative. The quality of repairs receives high marks, with many noting their vehicles look brand new after service. Communication stands out as a major strength, with customers appreciating regular text and phone updates throughout the repair process. Timeliness is another highlight, with numerous repairs completed ahead of schedule. The shop's attention to detail, including car washing and detailing upon completion, adds extra value. While most experiences are overwhelmingly positive, some customers noted minor issues with paint quality, missing parts after pickup, or occasional communication gaps that required follow-up.
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"I had an amazing experience with Caliber Collision after bringing in my Honda Civic for repairs. From start to finish, ..." Read more
"Amazing experience from start to finish. Great communication and excellent repair work performed ..." Read more
"I love every employee at Caliber Collision. I have used your company every single time I've had a ding ..." Read more
"Repairs were expected to be completed by December 31st. They were done on December 23rd."
"Repairs were completed in the estimated timeframe to the day."
"5 days early, amazing!"
"Ready earlier than expected"
"Earlier than promised."
"Good communication about repairs. Car was very clean on pick up"
"A job well done! Communication was efficient and effective."
"Communicative and on time, kept us informed and worked with insurance. Repair was perfect."
"Xalled ne and sent me text notifications with updates on the cost of the repairs as well as when my vehicle ..." Read more
"The communication was great throughout the entire process."

My Experience

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Returned Clean

My Experience

Alfredo was wonderful to work with. He was professional, communicative, took excellent care of our vehicle & went the extra mile to make the experience overall as smooth as possible. We appreciate him & the rest of the team so much!

My Experience

Just picked my car up today so haven’t had a chance to drive it so hopefully everything is ok.

My Experience

My car looks great! It was done in a timely manner and everybody at Caliber in La Mesa is so friendly and knowledgeable they. Give great information throughout the process.

My Experience

My Experience

First off, I want to give a huge thanks to the Caliber team and David Leyva. They were attentive throughout the whole process and kept me updated every step of the way. When I went to pick up my car, I checked everything over before taking it, and the repair work was absolutely flawless it felt like I was picking up a brand-new car straight from the dealership! If you have any hesitation about getting your car repaired at Caliber Collision, don't even think twice. These guys are true professionals. Highly recommended!

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David was an excellent service advisor throughout the repair process however, my vehicle is not complete

Customer Service

Elena & David were very communicative & personable.

My Experience

Great job! Can't tell there was ever any damage.

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My Experience

Yall cleaned my car super well and my bumper looks excellent. My only feedback is that I didn’t receive any communication about what my car needed until my car was ready for pick up and I specifically asked if they had found any internal damage.

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Returned Clean

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My Experience

I made the right decision to pick you to repair my vehicle. Thank you

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You did a great job.

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My Experience

The customer service is amazing. Alfredo is nice and aims to please. I told him I would not be getting a rental, and while that is not his problem at all, he made sure that i would have to leave my car overnight. He also offered to drive my car to me after the work was completed. This is above and beyond what i expect. Very impressive and I truly appreciate it.

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My Experience

Staff is friendly and kept me informed of the status of my repairs.

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They worked with my insurance and got my car back looking good as new in under a week. Staff was friendly and helpful. Thank you

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