Caliber - La Mesa
In operation 29 years, 27 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Ben was wonderful! Thorough, communicative, and a pleasure to work with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Highly recommended
Repair Quality - 5.0/5.0 -
Very effective communication and great experience
Customer Service - 5.0/5.0 -
Very good
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0 -
Communication was a bit tough due to change of service advisor and the inside of my car was a bit torn up. I wasn’t aware they would need to be inside much and they threw stuff all over the place.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
all considered
Repair Quality - 2.0/5.0
Customer Service - 0.5/5.0 -
I was not updated regularly on the status of my project and had to call for updates THEN when I picked up my car AFTER I have paid I am told not all parts are in yet and will have to schedule another visit later - so I was required to pay fully and never told until AFTER payment ther project was not completed. Wholly unacceptable.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The bumper looks great and I was appreciative of your honoring your lifetime warranty
Likely to Recommend - 5.0/5.0 -
I highly recommend Caliber to anyone.
Repair Quality - 5.0/5.0 -
Caliber did an excellent job! My vehicle looks brand new again!
Customer Service - 5.0/5.0 -
The staff was very friendly and they did a good job with communication.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone I talked to about my vehicle was very nice. Totally satisfied with Ben’s service, he was always helpful and very polite.
My Experience - 5.0/5.0 -
Benjamin was our go to guy. He went above and beyond to help us. This is the second time we’ve used Caliber and both times we were very satisfied with the work and with the over all customer service. They treated us with respect and answered all our questions. Everything was explained throughly. Hopefully we won’t have to visit you again but if circumstances happen we will be back. Thank you Benjamin for everything.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Benjamin was our go to guy. He was very knowledgeable and answered all our questions. He explained everything to us and what had to be done
Customer Service - 5.0/5.0 -
Everyone was very nice
Returned Clean
My Experience - 5.0/5.0 -
Great customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service.
Customer Service - 5.0/5.0 -
Congenial
My Experience - 5.0/5.0 -
Everything went very well. They under promised, but over delivered, which makes for good customer relations. David Leyva is a good communicator and overall it was a positive experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I had an excellent experience at caliber collision. The car looks great. It took less time than they thought and David Leyva kept me up-to-date.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
So far, so good! Nice atmosphere, friendly team members who kept me in the loop during the several-day repair. Kudos! Alex was very fine. You’re lucky to have him on your staff.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
I now need to use my key clicker to open and close my car! 😡 Up until you had my car I just touched the door handle and it opened.
Customer Service - 5.0/5.0 -
Great team members.
My Experience - 5.0/5.0 -
Everyone was extremely professional and quick at making sure the whole experience went smoothly. Ben was very helpful every step of the way and he kept a positive attitude throughout. He sent texts and calls to keep me updated, which I appreciated. I also liked that he stayed a little longer than he was supposed to, on a Friday, so I could get my car back. Very nice of him!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair is great and the time in which it was done was exceptional. Everything was quick and professional, and I appreciated Ben’s assistance throughout. Great employee !
Customer Service - 5.0/5.0 -
The customer service was amazing, Ben kept me updated with texts and calls with my vehicle. It was quick and easy to get everything sorted.