Caliber - Ladson

4.8 (1,731reviews)
95%
4234 Ladson Rd,  Ladson,  SC  29456

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,731)

Likely to Recommend

Repair Quality

Very good

Customer Service

Very good

Returned Clean

Likely to Recommend

Repair Quality

The restoration performed by Caliber Collision was excellent. Communication was also excellent. They kept us informed periodically which was very helpful.

Customer Service

Everyone that we spoke to at CC was very helpful.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Polite, courteous, and friendly receptionist, and Scott was 100% on time with the estimate time for job to be completed. Both of your employees represented Caliber A+. Thank you both for a job well done!

Likely to Recommend

Repair Quality

Connor was great. The repair looks flawless and was done in a timely fashion. Thanks!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Everyone at Caliber were very professional and courteous in their handling of my work order for the repairs to my vehicle.

Customer Service

The customer service was outstanding.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Or 12

Returned Clean

My Experience

Caliber did all the work, staff was great- James gave me updates on my car, friendly and clean place. Highly recommend.

Likely to Recommend

Already have recommended them to co-workers, friends and family.

Repair Quality

Caliber Colission was very professional, made me feel like I was the only customer. Gave great service to the customers being helped. James gave me reports on my car every couple of days, reassuring me everything was on schedule. Very clean welcoming office and very friendly staff. When I picked up my car, it looked great, I didn't notice anything wrong with the repairs. I would use them again hands down

Customer Service

James and Melissa were amazing, I received word from James on status ofvmy car. When I went to pick up my car just before closing, Melissa did not rush me and took care of the rental car I was using.

Returned Clean

My Experience

The repair was flawlessly and professionally done by the crew. I couldn't ask for more and would highly recommend this excellent repair.service to family and friends.

Likely to Recommend

Repair Quality

Very satisfied.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Overall good. However, there was a lot of dust inside the vehicle on the back seat and the very back inside under the hatch. Other than that everything was fine.

Customer Service

Returned Clean

My Experience

The inside of the vehicle was left with dust all over the seats and trunk space and dirty handprints on the backseat. There was delays with wrong parts ordered, then shipped to the wrong place, broken parts, etc. This is not the first experience with the same thing occuring at the same repair shop. Otherwise, the experience was good with great communication from James.

Likely to Recommend

Repair Quality

Great communication from James, several delays in parts, dirty inside of car upon return.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Scott was amazing to work with

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Absolutely

Repair Quality

Great customer service.

Customer Service

Connor was great in following up.

Returned Clean

My Experience

My Experience

Actually looks better than before the collision

Likely to Recommend

Repair Quality

Customer Service

Returned Clean