Caliber - Ladson
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
All ready have
Repair Quality - 4.0/5.0 -
Great Job Athena!
Customer Service - 4.5/5.0 -
Great Job Athena
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Your service was very professional and timely. My vehicle was ready sooner than expected. Thank you.
Customer Service - 5.0/5.0 -
Professional, pleasant, personable. The ladies are very friendly, knowledgeable
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Car looks great! Athena was friendly, informative and cordial. I loved the text updates. Cat was returned sooner than I expected. Thank you so much!
Repair Quality - 5.0/5.0
Customer Service - 1.5/5.0 -
Front counter lady, Denise was a little rude to me on my visit and to my husband when he went by to arrange an appointment.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Driver side rear quarter panel is not attached correctly other than that they were great
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
When specifically asked to call wife's number about the car and updates, they continued to call the wrong number. (The number for satisfaction survey is the correct one)
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great work and great communication!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
My Experience - 0.0/5.0 -
I have been consistently disappointed in my service experience with Caliber Collision. On this particular repair, the communication was poor from the start. I waited over a week for my appointment and the day I was scheduled for a quote. It never happened and I had to call for the follow-up at the end of the day, only to be told "take it somewhere else". My keys were lost, Noone ever answered the phone, and even when the car was finally completed, (nearly a month later) I still only received an email notice. When I arrived to pick up my vehicle screws were missing panels were not properly attached. Seriously question the quality of every repair from here and will never return or recommend ANY Caliber Collision center.
My Experience - 5.0/5.0 -
Thanks for all the help
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
I'm well satisfied with the service it and work it did not take long at all
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Love the updates and I got my car back in excellent condition cleaner than when I dropped it off.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great job. Thank you !!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent job!