Caliber - Ladson

4.8 (1,740reviews)
95%
4234 Ladson Rd,  Ladson,  SC  29456

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,740)

My Experience

Great people, great communication, Jeep was better than I expected. Mike has pride in his responsibilities and it shows. Thank you!

Likely to Recommend

Repair Quality

Will recommend for sure. Great work and communication.

Customer Service

Returned Clean

My Experience

Very satisfying with how well they communicated with me. My car look brand new. The staff is very friendly and professional. I have other repairs that needs to be done so I will definitely bring my car back.

Likely to Recommend

I have already

Repair Quality

Scott handled the claim about my car and just like last time he and the whole team were super professional and made a stressful situation a more pleasant one. I had an issue with my car a year back and went to you guys and everything was perfect again this time around. I hope I never have to come back under similar circumstances but I can’t think of another place that would give me the same outstanding results. Thank you guys again for everything.

Customer Service

Customer service was helpful knowledgeable to help me get back on the road faster

Returned Clean

Likely to Recommend

Repair Quality

Thank you.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The damaged part of my car looked as good as new when they were finished with the repair.

Customer Service

Joe Zwirn, GM and Michael Ombres, Service Advisor were great. They both made sure that my car was repaired in a timely manner.

My Experience

Great service they did a great job on my Ram and keep me updated throughout the whole process

My Experience

Mike and the team did an amazing job with the repair of my car. They even finished one week before the estimated completion time of repair! I was constantly provided with updates. He went above and beyond! The young lady at the front desk was also welcoming, professional and efficient. Unfortunately, due to a car accident and another incident through no fault of my own, I have visited the Caliber Collision family twice within the last three months. I must say I was completely satisfied with both repairs. I must also say that I would much rather see you guys in the grocery store😁.

My Experience

Likely to Recommend

Repair Quality

What caliber did was perfect it’s just that my headlights don’t match now. So I’m not totally satisfied.

Customer Service

They used aftermarket parts for my headlight. I would like to have one for the left side of my car. He did supply us with a part number, which was appreciate.

My Experience

Great service. The vehicle was done with our greatest satisfaction. I will recommend 👌 you to anyone that wants good Collision repaied.

Likely to Recommend

Repair Quality

A great place to take your vehicle for Collision repaired. We had two vehicles repaired in less than two weeks. We recommend this place to all our relatives and friends. You will be satisfied.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Amazing customer service and quality work.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

I had dropped my keys to my rental and ripped my hand open trying to get them out. two of the estimators went out without being ask and retrieved them for me and the nice lady behind the service desk got me some paper towels to stop the bleeding. All this b4 ever finding out why I was there. That's customer service in this old mans book.

Returned Clean

My Experience

My contact at Caliber, Scott, was very helpful and kept me clearly informed about the vehicle’s condition and repair status throughout the process. My vehicle was returned fully repaired and clean. Please convey my thanks to the team for a great job!

My Experience

Waiting for a new tire

Likely to Recommend

A good job

Repair Quality

Dealing with State Farm is the biggest problem solving problem with tire

Customer Service

Returned Clean

My Experience

good work

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

The car looked perfect. We we were very pleased with the final product and delighted to have the car looks so great!

Likely to Recommend

We were very pleased with the service.

Repair Quality

The car was in great shape when we picked it up. It looked brand new. It drove like new!!!! So glad to have it back!!!

Customer Service

Customer service sent timely updates regarding the progress of the car repair.

Likely to Recommend

Repair Quality

Paint seems to have spots

Customer Service

Told 2-3 weeks maybe sooner when dropped off, but took 1day short of 4 weeks with no update until 2 days before delivery. No returned calls when leaving message to check on status.

Returned Clean

Likely to Recommend

Repair Quality

Everything was done well

Customer Service

Returned Clean