Caliber - Ladson

4.8 (1,737reviews)
95%
4234 Ladson Rd,  Ladson,  SC  29456

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,737)

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I had a very good experience with this Caliber Collusion location. They did an excellent job on the repair.

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Great job!!

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Very slow. Felt like maybe they didn’t want our business. But we knew it was a new location.

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My car was damaged while in caliber collisions shop. There were several scratches down the side of my vehicle that were not previously there. They took off my air cover and a/c caps and did not put them back on. They repaired my sliding back door incorrectly and i had to bring it back to get it fixed right. They damaged the inside of my vehicle . The paint that was applied did not match and has dirt, rivets, and chips in it. They peeled paint off my car by pressure washing it too hard . unsatisfactory

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Susie, Todd and Richard were awesome. Kept ne up to date on repair process and timeline.

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My Experience

Thank you caliber collision my experience throughout the repair was on point and quick!! Thank you Todd! my car looks and feels brand new again.

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Have no issues with the work

Customer Service

Misread the first question. We were told the car would be ready by Wednesday originally. Then I was told Thursday or Friday. Thursday night I was told it was going in did final painting and I would be called at about lunch on Friday. I call Friday at 3:45 and was told it has a couple of parts that need to be put back on. It might be done that evening. They are closed over the weekend. Monday I find that they are waiting for a part (it’s going backward!). Fondly, I’m told it’s ready on Thursday and I pick it up Thursday afternoon.

My Experience

Please cut down on the amount of time you have cars. For the amount of damage my car had, it took 3 weeks. Appt to see damage, appt to drop car off, wait for parts to be ordered once car dropped off, then wait. I was told 2 different times one verbally then another via text. Thankfully I have rental car insurance, but not everyone does.

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They did a great job

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My car was repaired in only 2 days! That’s a very good customer service.

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