Caliber - Lake Oswego

4.9 (3,578reviews)
98%
120 Foothills Rd,  Lake Oswego,  OR  97034

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
Mercedes-Benz

Reviews (3,578)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its exceptional service quality, outstanding communication, and timely repairs. Many highlighted the meticulous attention to detail, with repairs frequently described as restoring vehicles to like-new or better-than-new condition. The proactive and frequent updates via text and phone calls were widely appreciated, making the repair process stress-free and transparent. Numerous customers noted their vehicles were completed ahead of schedule, which was a recurring highlight. The friendly, professional, and knowledgeable staff were commended for making a stressful situation manageable. A few customers noted areas for improvement, including more accurate cost estimates, better interior cleaning after repairs, and more consistent communication when timelines changed.
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"Im extremely satisfied with the repair quality. All OEM parts were used, and the car looks absolutely perfect. You would never know it had been in an accident."
"Exceptional quality of work—this team went above and beyond all my expectations. Their attention to detail and dedication truly set ..." Read more
"... have used them a number of times over the years. Never lacking quality they always did premium work on my vehicles." Read more
"Excellent communication. Perfectly done. Convenient. Great service attitude. Definitely endorse. Very pleased with whole experience."
"Body work was impecable and the friendliness and customer focus of your team was amazing."
"Promised and presented early."
"At first they thought 3 weeks but it was only 2!"
"... transparent, and friendly. Excellent service and my truck was done earlier than expected! I hope to never see them again, but knock on wood if I have to, I will be back. ..." Read more
"... initial estimate. Repair time estimates are way off. Estimated for 2weeks end up took 4 weeks.. Cost and repair duration estimation need to be realistic. Dont play games." Read more
"Kevins communication was fantastic. Kept us informed when there was new information. Gave us realistic timelines."
"Kevin M our customer service representative did a great job of keeping us informed every step of the way. The car looks great and we appreciate the lifetime ..." Read more
"... appreciated kind attention to a baffling accident, frequent updates, and meticulous repairs by the promised date! Many thanks!" Read more
"adequate repair; frustrating, inefficient communication"
"... customer from feeling like there was a Bait and Switch. Better up-front communication is advised." Read more

My Experience

Finished early looks like a new car!

My Experience

Greg Libbey was wonderful to work with. We got our car back ahead of schedule and are extremely happy!!!

My Experience

Excellent customer service and fantastic work.. I would recommend to anyone

My Experience

Everyone was very nice and professional . Greg was knowledgeable and extremely helpful

Likely to Recommend

Repair Quality

The car is making an odd noise when driving over 20mph. Need to bring it in on Monday.

Customer Service

Returned Clean

My Experience

Greg and Colleen (sp?) were great. Greg made sure my car — was finished in time for a big road trip and everyone was just as helpful as good be. I was so impressed I sent them another client that week.

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Repair Quality

Great service, communication, and collaboration to meet my needs.

Customer Service

Returned Clean

My Experience

Pretty seamless. Good communication.

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My Experience

Process was quick and easy….loved the constant updates on the progress!

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Returned Clean

My Experience

The service was great and Kevin went out of his way to make things easy. I would definitely recommend Caliber Collision and Kevin to anyone needing air body work.

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Repair Quality

The repair looks beautiful.

Customer Service

Kevin was great.

Returned Clean

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Repair Quality

Customer Service

My Experience

Perfect repair job with attention to detail. Greatly appreciated that my car was repaired promptly.

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Repair Quality

Perfect repair experience. Incredibly happy I selected Caliber for the repair.

Customer Service

Returned Clean

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Returned Clean

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Returned Clean

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I've already recommended it to people and will continue to recommend people to the Lake Oswego location.

Repair Quality

Everyone I interacted with was absolutely amazing. Both between the employees here and the employee at Enterprise, it was the smoothest and clearest process and communication I think I've ever had for any mechanical work.

Customer Service

Absolutely the best customer service I've ever received.

Returned Clean

My Experience

Great team and communication. Work done as promised and finished early

Likely to Recommend

Repair Quality

Customer Service