Caliber - Lake Oswego
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 0.0/5.0 -
There was tape residue still on the car from paint, and a dent in the hood had been missed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Informative, fast, and professional! Very pleased with my experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Caliber was recommended to me and I would also do the same
Repair Quality - 5.0/5.0 -
Communication, finished work, interaction - particularly Bob - were all on point and professional.
Customer Service - 5.0/5.0 -
Communication, finished work, interaction - particularly Bob - were all on point and professional.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you so much for your hard work! I particularly appreciate the communication throughout the process as well as how kind and accommodating you were in delivering my car when I mentioned my sick daughter- it meant so much not having to get her in the car with a fever... thank you- and I will definitely use your services in the future if I need!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Kevin was great at communicating with me throughout the entire process- and then when my daughter got sick, was quick to have my car delivered so she could stay home and rest- THANK YOU
Returned Clean
My Experience - 5.0/5.0 -
Great communication during the repair process. I felt valued as a customer.
Likely to Recommend - 5.0/5.0 -
Without a doubt this was the best service I have ever received for auto repair work.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Kevin kept me informed every step of the way. The repairs look great and the car was clean inside and out when I picked it up! Thank you!
My Experience - 5.0/5.0 -
The work was completed in a timely manner and everyone was so nice. The communication was great. I really appreciated the texts that kept me abreast of the process. Jordyn Wilson was easy to work with and was very patient. She answered all my questions and made sure that everything was as convenient as possible for me.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks great
Customer Service - 5.0/5.0 -
Everyone was very nice and made sure to answer all my questions.
Returned Clean
My Experience - 0.0/5.0 -
Now that it’s been sunny and I’ve had a good chance to look at the repairs I have to say I’m not too impressed with the paint job. Specifically the transition from the painted part to the black part of the bumper. The paint seems to go too far into the black part and at one point the masking was uneven which left an uneven paint line. I definitely need to bring the car back as there are four fasteners on the underside of the wheel well that were not replaced. 2 fasteners on each side. The car makes a whomping sound driving down the freeway when the wind catches it. There is also something that was sprayed on the clear bezel of the clock in the center of the dash that does not seem to want to come off. I’m hesitant to try any cleaners as I don’t want to make it worse. And finally I know it wasn’t damaged and didn’t need to be replaced, but the cover for the towing hitch receptacle does not match the black of the bumper. I would have gladly paid for that myself so that it would match.
Likely to Recommend - 1.0/5.0 -
I’m not that particularly satisfied. There are a lot of auto body shops out there.
Repair Quality - 2.5/5.0 -
Now that it’s been sunny and I’ve had a good chance to look at the repairs I have to say I’m not too impressed with the paint job. Specifically the transition from the painted part to the black part of the bumper. The paint seems to go too far into the black part and at one point the masking was uneven which left an uneven paint line. I definitely need to bring the car back as there are four fasteners on the underside of the wheel well that were not replaced. 2 fasteners on each side. The car makes a whomping sound driving down the freeway when the wind catches it. There is also something that was sprayed on the clear bezel of the clock in the center of the dash that does not seem to want to come off. I’m hesitant to try any cleaners as I don’t want to make it worse. And finally I know it wasn’t damaged and didn’t need to be replaced, but the cover for the towing hitch receptacle does not match the black of the bumper. I would have gladly paid for that myself so that it would match.
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent customer service
My Experience - 5.0/5.0 -
Awesome job and great communication! Thank you
Likely to Recommend - 4.0/5.0 -
I would recommend Johnathan Starr.
Repair Quality - 4.0/5.0 -
The repair seems good other than the vehicle’s VSA light is still on.
Customer Service - 4.0/5.0 -
I still need an appointment to address the issue of my VSA light was on when I picked up my car.
My Experience - 5.0/5.0 -
This was such a pleasant experience. Absolutely everything was handled with my convenience foremost in everyone’s mind. This includes Enterprise and the great relationship Caliber has with them. Extremely happy!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent coordination with me, my insurance company, and a car rental company affiliated with my insurance company. They made it so easy.
Likely to Recommend - 5.0/5.0 -
Yes. If needed.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Fantastic Service
My Experience - 5.0/5.0 -
Great service. Kept us informed. Finished work on time. Did great job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quality work
Customer Service - 5.0/5.0 -
Excellent service. Prompt. Kept us posted. Courteous. Quality work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You guys did a wonderful job on my bumper and I was excited to see that my car was washed and waxed when I picked it up. Also, thank you for coordinating my enterprise car pick up and drop off. That made my life so much easier. Unfortunately I did notice a scratch on my drivers side window tint when I picked it up. There were issues with front office staff letting Jon know about the issue and it took about 2 days for Jon to get back to me because of it (but I do not blame it for it). He took care of my tint and made the fix easy. Thank you guys so much! Especially Jon. A++++