Caliber - Lake Oswego
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
This was the easiest car repair I've ever had. The work was complete faster than estimated, great communication during the process, my car looks better than it did before it was hit. All personal contact was friendly and professional, I appreciate that the rental car pick up and return were arranged for me so seamlessly. Could not have had a better experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Easy, fast and very professional!! Jordyn was a pleasure to work with and went above and beyond my expectations!! Well done!
Likely to Recommend - 1.5/5.0
Repair Quality - 2.0/5.0 -
I had a warranty issue from a previous repair which still has not been corrected. I then had to bring my car back after this most recent repair b/c the front bumper was not connected all the way and had compound inside. They had to take the bumper off and repaint a part and then put it back together. Then when I came to pick up my car I drove off and one of my windshield wipers was missing so I turned around and went back, luckily my wiper was in the cowl area and the manager could not figure out how to put it back on! Finally he thought he snapped it into place and after driving 1/2 mile it came off again so I had to pull over in the pouring rain and retrieve it! I then proceeded to drive home with one wiper until I could get home and have my son re-install it! Over all customer service and communication was good but the quality of the repair was poor and I’m still having issues!
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Amazing service, communication, and final result.
Repair Quality - 5.0/5.0 -
Kevin and the team were amazing!
Customer Service - 5.0/5.0 -
Kevin routinely reached out to keep me updated on progress and address my concens.
Likely to Recommend - 5.0/5.0 -
I would recommend it to everyone!
Repair Quality - 5.0/5.0 -
Everyone is super helpful. Outstanding customer service.
Customer Service - 5.0/5.0 -
Beyond helpful. Amazing.
My Experience - 5.0/5.0 -
The experience was so much better than I was expecting it to be. From the very first call we were treated with respect and a friendly reception. Bob was exceptional at explaining the process and took all of the hassle out of the process for us. I really appreciated the updates each day and was overwhelmed that you delivered the vehicle to us because we were having difficulty finding a good time to pick it up because of my travel schedule. Outstanding job! I hope that I don’t need your services anytime in the near future, but I know where I’m taking my car if I do.
Likely to Recommend - 5.0/5.0 -
I already have referred a friend to them.
Repair Quality - 5.0/5.0 -
Looks like new.
Customer Service - 5.0/5.0 -
Exceptional service from start to finish. I’m very happy with the repair.
My Experience - 5.0/5.0 -
It’s was all together a great experience. I brought the car in on Monday and had the car back by Wednesday. It’s looks great and they were super timely in returning it back to me.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was very impressed with the overall quality and customer service I received. - Top notch service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Bob was the consummate professional. Extraordinarily courteous, communicative and knowledgeable. Having your car fixed is stressful. He went above and beyond to assist me and remind me about details which made everything that much smoother and easy. I will recommend him and the Caliber team again and again!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
john did a good job at communicating with me on what was going on with my car
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
From start to finish, it was a seamless process. Kevin Malloy sat me down and gave me all the information I needed.The repair was done beautifully, a day early and pretty much at the original estimate quote. My Mini and I are quite pleased... happy to refer my friends!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
It took over a week to get the part delivered & installed. When I got my *brand new* car back, there was a new scratch & ding on the quarter panel that wasn’t there when I dropped it off. They gave me the name of yet another on-the-spot repair guy so now I’ll schedule to have that done on top of this delay. “Good to go. Back to the rhythm of your life” are Caliber Collision’s tag lines, but I have had the opposite experience. Delayed & now more hassle. The receptionist was exceptional though 🙂
My Experience - 5.0/5.0 -
Amazing work! Best customer service!