Caliber - Lawrenceville

4.7 (1,768reviews)
94%
2590 Highway 29 South,  Lawrenceville,  GA  30044

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,768)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for delivering high-quality repairs that restored vehicles to like-new condition, with many noting their cars looked better than before the accident. Communication was a standout strength, with frequent text and phone updates keeping customers informed throughout the repair process. Staff were widely described as professional, courteous, friendly, and knowledgeable. Many repairs were completed ahead of schedule, which customers greatly appreciated. A number of customers also highlighted the pleasant surprise of receiving their vehicles cleaned inside and out. Some customers noted isolated issues such as misaligned parts, incomplete repairs, or communication gaps, and indicated they returned or planned to return to have these addressed.
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"... my experience was a solid 1010. The combination of excellent communication, quality service, and attention to detail truly sets caliber collision apart. Ill definitely ..." Read more
"... Collision kept me informed throughout the repair process. Staff were extremely courteous and professional. When I picked up my truck on yesterday, 111825, it ..." Read more
"Service was above and beyond. Clear communication, efficient updates, and best of all the car came back cleaner than before ..." Read more
"... always treated me professionally and very well! Their attention to detail is unprecedented and the finished product gives you the reassurance that you've got your car ..." Read more
"... is working as it should. In fact, if you ask me, my car looks brand new again!" Read more
"Promised two weeks, got it a week early."
"very good experience. the work done looked great! completed two days early. staff were super nice. a really positive experience"
"It wasn't ready when originally promised but because there was some underlying issues that came up and I'm so thankful they actually fixed ..." Read more
"... the service by text, once or twice a day. Overall, the service was completed in a shorter time than expected. Thank you!! Note: my last name is Moro." Read more
"It kept getting delay I was suppose to get on Tuesday I ended up getting it on a Friday"
"... experience. What stood out most was the communication—I really appreciated the regular text updates keeping me informed on the status of my car. The staff was professional, ..." Read more
"... far happy with repair. Yes I would use again but better communication is needed in the handling of claims it could have been very inconvenient not being able ..." Read more
"See previous comments. Excellent communication throughout the entire process."
"... Lawrenceville Hwy many times and they are great. They communicate well, work quickly, do great work, and are nice to work with" Read more
"Disappointed. I was in the dark when my car was towed to and from a different location. I only found out after seeing on the website that ..." Read more

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Everyone in your organization is kind, courteous and professional; it was a pleasure doing business with you.

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Returned Clean

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I truly appreciate everyone. Job well done.

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Mike and the team were pleasant, courteous and efficient.

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The service was very professional and excellent. I really liked to be notified about the status of the service by text, once or twice a day. Overall, the service was completed in a shorter time than expected. Thank you!! Note: my last name is Moro.

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Excelente service!!

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My light doesn't work

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Returned Clean

My Experience

1. A/C air is not cooling like it should. That’s even after the accident. Possibly too much freon.in the system. 2. Part of dash wasn’t aligned correctly. The switch on the inside that opens the rear hatch isn’t working now. 3 Will be bringing it back Monday afternoon.

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They are thorough, friendly and excellent at what they do

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Thank you Mike

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2nd time using their services…Excellent as always!!

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Returned Clean