Caliber - Leander - Crystal Falls Pkwy
7688 Tx-183a Toll Road,
Leander,
TX
78641
USA
In operation 29 years, 8 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Ford
I-Car
Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, with repairs frequently described as flawless, leaving vehicles looking brand new. The team received high marks for professionalism, friendliness, and attention to detail. Communication was a standout strength, with customers appreciating regular text and phone updates throughout the repair process. Timeliness was another highlight, as many vehicles were completed ahead of schedule. A few customers noted areas for improvement, including interior cleanliness upon vehicle return, occasional delays without proactive notification, and isolated instances of incomplete repairs requiring a return visit. Overall, the vast majority of customers expressed strong satisfaction and a willingness to recommend the shop.
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Service Quality
"... entire repair process smooth and stress-free. The quality of the work exceeded my expectations, and my car was returned in excellent condition. ..."
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"... insisted that this shop be used for this repair as well. Excellent job and the staff was great."
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"... promt & professional communication, regular updates, high quality parts and repair, friendly and professional throughout."
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"Great work by the team! Even cleaned up my car before they gave it back. Very easy to work with!"
"... pleasant and treated me and my wife with respect. Our vehicle was repaired ahead of schedule and looks like it was never damaged. So nice to find a place that ..."
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"Fast. What was expected to be 10 days was completed in less than 5. Rockstar fast. Thanks."
"It was ready a week early"
"Ready 4 days ahead of time!"
"... and both times we had a great experience and our cars were finished in a timely manner."
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"It was 4days later due to the fact they kept receiving the wrong part"
"The communication was top tier. Its very hard these days to get communication with auto repair shops. Caliber ..."
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"Fabulous job, great customer service, and a ten in communication!!"
"Caliber staff was helpful and collaborative. They kept me informed throughout the repair. Weve brought two cars into this location and both ..."
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"... car, the back and forth could have been avoided. I really think the communication should be better."
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"Great communication, quick turnaround and perfect work. Thank you for making the entire process so seamless."
Mark
(Mercedes-Benz owner)
reviewed 8/4/26
My Experience - 5.0/5.0 -
Like to thank Sylvia at the front desk and Brandon who we interacted with. We received timely status updates and are very pleased with the results. Would highly recommend.
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Christan
(GMC owner)
reviewed 8/3/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Ltcol Paul
(GMC owner)
reviewed 8/3/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Irene
(Chevrolet owner)
reviewed 8/3/26
Likely to Recommend - 5.0/5.0 -
Only place we would recommend!
Repair Quality - 5.0/5.0 -
Amazing service! TY!!
Customer Service - 5.0/5.0 -
Amazing service and communication
Returned Clean
Jagan
(Cadillac owner)
reviewed 8/3/26
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Incomplete work
Returned Clean
Dharma
(Toyota owner)
reviewed 8/3/26
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0 -
Work was great. The length of time, not good at all.
Customer Service - 3.0/5.0
Returned Clean
Melissa
(Mitsubishi owner)
reviewed 7/31/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Philip
(Buick owner)
reviewed 7/30/26
My Experience - 5.0/5.0 -
Brandon represents Caliber well. Car returned looking like new. Now I just need the new car smell!😂
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Auto looks great
Customer Service - 5.0/5.0 -
Great staff
Kate
(Honda owner)
reviewed 7/28/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast, easy, hassle-free. Cole was fantastic!! Will recommend in the future. Thank you!
Customer Service - 5.0/5.0 -
Communicative, accommodating, timely!
Returned Clean
Rachel
(Honda owner)
reviewed 7/27/26
My Experience - 5.0/5.0 -
Cole was easy to work with. He was helpful in his communication and did make sure my car looked like it should.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Kelly
(Lexus owner)
reviewed 7/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Robert
(Toyota owner)
reviewed 7/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kathleen
(Volkswagen owner)
reviewed 7/23/26
My Experience - 5.0/5.0 -
Great employees
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Gabriel
(Volkswagen owner)
reviewed 7/21/26
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Mina
(Honda owner)
reviewed 7/20/26
My Experience - 5.0/5.0 -
A+ for Cole for great customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Michael
(Cadillac owner)
reviewed 7/20/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Vanessa
(Chevrolet owner)
reviewed 7/16/26
My Experience - 5.0/5.0 -
Timely repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Renata
(Nissan owner)
reviewed 7/15/26
My Experience - 5.0/5.0 -
Friendly people and amazing customer service…. Always giving you updates!
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