Caliber - Leander - Crystal Falls Pkwy

4.7 (4,617reviews)
93%
7688 Tx-183a Toll Road,  Leander,  TX  78641

In operation 29 years, 8 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,617)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, with repairs frequently described as flawless, leaving vehicles looking brand new. The team received high marks for professionalism, friendliness, and attention to detail. Communication was a standout strength, with customers appreciating regular text and phone updates throughout the repair process. Timeliness was another highlight, as many vehicles were completed ahead of schedule. A few customers noted areas for improvement, including interior cleanliness upon vehicle return, occasional delays without proactive notification, and isolated instances of incomplete repairs requiring a return visit. Overall, the vast majority of customers expressed strong satisfaction and a willingness to recommend the shop.
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"... entire repair process smooth and stress-free. The quality of the work exceeded my expectations, and my car was returned in excellent condition. ..." Read more
"... insisted that this shop be used for this repair as well. Excellent job and the staff was great." Read more
"... promt & professional communication, regular updates, high quality parts and repair, friendly and professional throughout." Read more
"Great work by the team! Even cleaned up my car before they gave it back. Very easy to work with!"
"... pleasant and treated me and my wife with respect. Our vehicle was repaired ahead of schedule and looks like it was never damaged. So nice to find a place that ..." Read more
"Fast. What was expected to be 10 days was completed in less than 5. Rockstar fast. Thanks."
"It was ready a week early"
"Ready 4 days ahead of time!"
"... and both times we had a great experience and our cars were finished in a timely manner." Read more
"It was 4days later due to the fact they kept receiving the wrong part"
"The communication was top tier. Its very hard these days to get communication with auto repair shops. Caliber ..." Read more
"Fabulous job, great customer service, and a ten in communication!!"
"Caliber staff was helpful and collaborative. They kept me informed throughout the repair. Weve brought two cars into this location and both ..." Read more
"... car, the back and forth could have been avoided. I really think the communication should be better." Read more
"Great communication, quick turnaround and perfect work. Thank you for making the entire process so seamless."

My Experience

Everyone was friendly and professional. The damage was repaired quickly with super results and the vehicle was returned early! Have used Caliber Collision before and will use again if need arises. Also would definitely recommend to friends and family

My Experience

Great service and great communication throughout the entire process. Completely satisfied!

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Returned Clean

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My Experience

Caliber Collision was professional, very knowledgeable about the work that needed to be done and the work done was completed to perfection. In addition, my vehicle was clean upon pick up and returned the rental vehicle for us so we would not have to wait and could leave with our newly repaired vehicle quickly. We were so impressed with all the Team, service, professionalism and top of the line customer service Caliber Collision provided. Thank you so much for such outstanding service and repairs Caliber Collision Team!!

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Repair Quality

We were extremely satisfied with Caliber Collision. They were very professional, first class customer service (directly dealing with insurance, on the spot customer service every time we called, for estimating, drop off and pick up). They even made sure our vehicle was clean upon pick up and we were truly satisfied and throughly explained the warranty. On top of the they took care of our rental return for us so we would not have to wait and could leave with our newly repaired vehicle right away. We truly appreciate the first class service. repairs and Team at Caliber Collision. This type service is so hard to find and we we use them again - definitely and highly recommend!!

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Returned Clean

My Experience

Excellent work and less than a week! Awesome.

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My Experience

Brad and all of the crew gave me the very best customer service and product knowledge I have ever received. Top notch team work.

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Very professional and did an awesome job on our vehicle. They work on a timely matter.

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Very friendly and knowledgeable.

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My Experience

When you detailed the my car, the windows were all smeared and some of the interior. No big deal, just think the rag may have been dirty.

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Not the best overall experience

Repair Quality

It was ok but not the best experience

Customer Service

I had to call more the he did

Returned Clean

My Experience

I brought my car in after a car wash collision!! Brandon kept me informed every step of the way! Communicated thoroughly and it was a wonderful experience! The original estimated date for repair was August 19 Brandon and the team completed it August 12 seven days ahead of schedule unfortunately it wasn’t perfect and Brandon noticed and corrected the problem! They had to keep my car one extra day to make sure it was perfect! My man even went out of his way to bring me my car, which I’m sure is not a standard operating procedure, but I am 100% grateful that he was able to do so! I highly recommend this place as Brandon and his team were wonderful! Also wanted to comment on the lady who works. The front was also very helpful and communicated thoroughly as well. Please forgive me for not knowing her name.! if I have anything in the future that needs repair, this place will be exactly where I take it! Thanks for everything you guys excellent experience!!

My Experience

Cole was great. Car was completed ahead of schedule. Communications were very good.

My Experience

The paint job doesn’t match

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Work is done as required

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Returned Clean