Caliber - Leesburg
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job and kept in touch throughout the repairs.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
None
Customer Service - 4.0/5.0 -
Everything was fine.
Likely to Recommend - 3.0/5.0
Repair Quality - 2.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Service was excellent and i was informed if the progress of the repair.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The entire team at calliber were very professional and helpful. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
It’s very convenient to have the rental agency right there. The location is also close to my home and very courteous whe. o called or had questions.
My Experience - 5.0/5.0 -
Caliber did an excellent job repairing my truck. They met the repair schedule and even cleaned my vehicle in the process. Would highly recommend in the future.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks great and got it back faster than expected.
Customer Service - 5.0/5.0 -
Service agent gave us frequent updates on the repair.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
It took awhile, but the end results were well worth it. I was kept informed throughout the whole ordeal by the Svc Advisor. I didn’t always like what I was hearing, but I greatly appreciated the updates… Especially the one that said my 2024 Ford Ranger Raptor SuperCrew 4x4 was ready to be back on the road again. Job well done… Thanks!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 0.0/5.0 -
20 days to repair a bumper w/o any metal damage is ridiculous. Insurance couldn't cover a rental that long, so I was without a car for over a week.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
This ranking was provided after I had to bring the vehicle back in for paint repair.
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
I have had my cars repaired at other caliber collision centers to much more damage to the car and they have never taken almost two months to repair.
Repair Quality - 3.5/5.0 -
I feel the car isn’t running as smooth as it did before. Maybe parts aren’t fitting as they should but will continue driving it to see if it’s due to the new parts.
Customer Service - 5.0/5.0 -
Jhairi kept me informed at all times during the different stages of the repairs and the delays.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
Staff is very nice and work seems to be well done. It just took a very long time and our covered rental period (insurance) expired which created some challenges with our family. The completion date kept getting pushed out due to wrong parts, other issues. Also the texts were confusing. We would get auto text saying one thing and a personal text from staff member saying different info. But overall appreciate the quality work and convenience of on-site rental.
Customer Service - 4.0/5.0 -
Friendly staff, work seems to be high quality. Completion took much longer than estimated due to wrong parts ordered and other delays. Our rental coverage expired during this time which caused some challenges with family travel / logistics.