Caliber - Leesburg

4.6 (7,441reviews)
93%
4 Cardinal Park Drive,  Leesburg,  VA  20175

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (7,441)

Likely to Recommend

Repair Quality

Nathan was great!

Customer Service

Likely to Recommend

Repair Quality

Pinhole and dust in paint. Causes damage to other parts of the paint

Customer Service

They attempted to return an incompletely repaired vehicle. Presenting it as finished

My Experience

Service completed successfully and was carried out quickly before the deadline.

Likely to Recommend

Definitely I will recommend to my friends and others.

Repair Quality

Great experience with the young lady at front desk also the German who took the time to inspect my car he explained the process to get started.

Customer Service

Amazing experience from the beginning to the end of my car was finished they keep informing me.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Customer intake as easy, communications were timely and helpful, and the job was completed in schedule. No complaints.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Thanks

Likely to Recommend

Repair Quality

Very satisfied

Customer Service

Returned Clean

My Experience

Thank you for the constant communication of progress and work is very well done

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

The whole process was smooth from beginning to end and the continued updates were very appreciated. The job was completed early which was exceptional!

Likely to Recommend

Repair Quality

The repair process was easy and the daily updates were great. The process was completed successfully and the car looks great!

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Ms. Julie Calderon is a true professional who provides the absolute pinnacle of customer service and excellence in communication. The only remaining way she would be an even greater asset to your organization would be to begin cloning herself by training and mentoring the next generation of professionals.

Returned Clean

My Experience

I will see how things stand over time after driving the vehicle. Thank you

Likely to Recommend

Repair Quality

Customer Service

Everyone was SO professional! Impressive actually.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Getting updates via text and often was such a game changer and took the experience to a new level. My car was done on the day they said it would be when it went in the shop! Having enterprise on location was the reason I choose you guys but I will absolutely be back if I ever need repairs again. Thank you for keeping me informed and update on the status. The team did an incredible job on the repairs too!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

It’s never a place you want to go ( but if you have to) you’re the place to go.

Repair Quality

Nathanial was great to work with. Easy to talk to and you guys did what he said was going to be done, actually a day early. That’s rarity these days! The car looks like new. If I need bodywork in the future I’ll be back.

Customer Service

Nathanial and the young lady at the desk with the great memory were a pleasure to work with. I like the periodic text updates. Nice feature.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean