Caliber - Leesburg

4.6 (7,442reviews)
93%
4 Cardinal Park Drive,  Leesburg,  VA  20175

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (7,442)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The receptionist was very knowledgeable and explained the entire process. The head estimator looked over the damage and thoroughly discussed what must be done and sent a complete estimate a day later. I received daily updates. Caliber had regular communications with Allstate. It was great and convenient that you had Enterprise in your showroom. Picked up car and it looked brand new!!! You all even vacuumed out car! Great job .... I will recommend you

Likely to Recommend

Our daughter also was happy with her car repairs .... and we have already told many family and friends about the great experience

Repair Quality

The level of Service and Repairs to our Explorer were Spectacular! Received status updates every day and the Entire Staff were Amazing. Our car looked brand New! Thanks so much !!!🏆

Customer Service

Amazing

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Repair Quality

Customer Service

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Everyone was polite , informative, and very helpful.

Repair Quality

The repair which was minor did not take long to do.

Customer Service

Everyone was polite & professional

My Experience

Everything went very well, and I love how everything turned out. Great service.

Likely to Recommend

Repair Quality

Everything went very well. I love the work that was done, everything turned out very good. The car looks like new!

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Translated from Spanish by Carwise
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Likely to Recommend

Repair Quality

Muy bien

Customer Service

Muy bien

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

My interactions with your team were professional and personable. I felt like I was listened to as I expressed expectations and concerns at the beginning of the repair and I received enough communication throughout the process to know what was happening. The team met its predicted completion time and the repair looks great! I feel Confident that I can recommend Caliber to my friends. Thanks!

Likely to Recommend

I would recommend Caliber confidently!

Repair Quality

I have not needed the services of a collision repair place in many years. Caliber has upgraded the interface experience considerably! The front office operation is designed to provide a clean, comfortable, efficient process while providing a lot of communication throughout the repair process. The Caliber Collision person did a great job of instilling confidence that my vehicle would be handled with competence and care. Having a rental car counter right in the office is great! The people who guided me through the process and paperwork were great communicators and the repair and paint work were very, very nice!

Customer Service

Professional and efficient communication!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great communication throughout the process and great finished product on the repairs. Very happy

Likely to Recommend

Repair Quality

Great work and kept me updated throughout the process

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Wow! You guys have the logistics of auto body repair covered from start to finish. The text updates were awesome, your staff beyond helpful, and it was an added perk to have the rental car pick up on-site. The finished work is equally amazing—paint a great match and you even vacuumed out the car…leaving it in better shape than when my wife dropped it off. Will definitely recommend and use your services if we need such work again. Thanks to everyone who helped us and made this a 120% hassle-free experience!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Geico should have given me a rental car that was similar to my car. Maybe Enterprise can confirm with Geico once they know the make and model of the car being repaired to be sure the rental car is comparable. I had to come back to get the correct size car.

Likely to Recommend

Repair Quality

The repair looks great!

Customer Service

Everyone was professional and friendly

My Experience

Great team- all around! They kept me informed about repair progress, helped me navigate with my insurance, had a clean and pleasant facility with a rental car agency on the premises.

My Experience

The work was done within normal time frames by a most efficient and kind staff. I recommend them to anyone!!

Likely to Recommend

Repair Quality

Kind, courteous, efficient

Customer Service

My Experience

Repairs appear well done and the car is much cleaner than when I dropped it off. Car was ready as originally estimated.

Likely to Recommend

This place is a joke

Repair Quality

Have been back 6 times and car is still not fixed right. Assistant manager is terrible.

Customer Service

Assistant manager is terrible. Employees lie.

Likely to Recommend

Repair Quality

Customer Service