Caliber - Leesburg
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
They even cleaned the car before delivery
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I appreciated the staff's organization and level of communication throughout the process.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The repair took a little longer, because when they removed the back bumper the camera was damaged…but they made good on it and ordered a new part at no expense to me!!! They did the right thing!!! Thank you!!! The car looks brand new!!! The detail job was an extra surprise!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
This location has always done a fabulous job and they always keep you updated. I waited over 1 month after my accident to get my car in to get fixed because I don’t trust any other body shop! Thanks again Caliber in Leesburg!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
great work again
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
The car had many delays. We finally got it back and the lights weren’t working when we were driving home with our 2 young children and a pregnant woman. Now the car is back in the shop to be fixed and it’s been over a week again with still no car. Very dissatisfied and have low confidence in the performance of the car.
Customer Service - 2.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
So far there have been no issues and the car appears to be driving well.
Customer Service - 5.0/5.0 -
Everyone was nice and very helpful. Trust me I spoke to them many times by phone and in person.
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Great experience, thank you for your careful work
My Experience - 5.0/5.0 -
Repair was quick and looks good. However there was paint overspray on entire vehicle, including windows and side mirror making it hard to see, especially when sun hits the windows. Had to spend several hours trying to clay bar the overspray off. Suggestion would be to tape and tarp off areas not being painted
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0 -
Repair was quick and good work and great communication. However there was paint overspray on entire vehicle and windows
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication and repair
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I love my car , they do a great job thank you I will recommend
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Absolutely!
Repair Quality - 5.0/5.0 -
The entire process was efficient and pleasant.
Customer Service - 5.0/5.0 -
Customer service was superb!