Caliber - Lockport
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
All the staff were great! Angela was always welcoming and great customer service. The guys were friendly and took the time to keep me updated on the progress of my Jeep. They explained things to me and answered questions. You have a amazing team!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
When picking up my car the staff was friendly efficient. My car was clean, I’m more than satisfied with my experience.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The staff was very friendly and professional. I was kept informed through the whole process while my vehicle was there as far as updates. I couldn’t be happier!!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I'm already telling people about Caliber Collision
Repair Quality - 5.0/5.0 -
They only took a week and my looks great where the deer hit my car. They buffed out my other head light so I had equal brightness with head lights.
Customer Service - 5.0/5.0 -
Everyone I talk to was friendly and informative of telling me about every stag of the repair process
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great people who care about the customer
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone was nice, professional and the work looks excellent. It was done early as well.
Likely to Recommend - 5.0/5.0 -
They did a good job!
Repair Quality - 5.0/5.0 -
They did a very good job and cleaned up the car really well before pickup. We were very pleased!
Customer Service - 4.5/5.0 -
Timely communication could be a little more frequent I thought
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They did a great job,very thorough, returned truck clean inside and out! Very nice job! Thanks!
Likely to Recommend - 5.0/5.0 -
Very good job
Repair Quality - 5.0/5.0 -
They did a great job,highly recommend them! Truck returned cleaner than i drop off inside and out!
Customer Service - 5.0/5.0 -
Great communication
Returned Clean
My Experience - 5.0/5.0 -
I was greatly impressed by the quick repair time and the staff was greatly helpful. I appreciated their updates throughout the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Good customer support
Likely to Recommend - 5.0/5.0 -
Good job done
Repair Quality - 5.0/5.0 -
Good service
Customer Service - 5.0/5.0 -
Good job done
My Experience - 5.0/5.0 -
I love the fact they kept me updated; it put me more at ease in the unfamiliar environment. Everyone was so nice, courteous and easygoing. And they washed my car too! I would def recommend to anyone who needs their services.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
Work was well done. Several delays due to parts not being available meant initial completion date was apparently unrealistic.
Customer Service - 3.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Caliber Collison team was amazing. Angela was so helpful at the front desk. Jeremy was also super helpful. I appreciate everyone getting my jeep done so quickly.
Likely to Recommend - 5.0/5.0 -
Caliber Collison was fantastic. The customer service was amazing. They kept me informed and got me my Jeep back in no time.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Customer service was amazing.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The staff was very friendly. They also had my vehicle done way faster than I expected. I would definitely recommend friends and family to go here for vehicle repairs.