Caliber - Long Beach

4.8 (6,790reviews)
96%
3399 East Willow Street,  Long Beach,  CA  90806

In operation 29 years, 13 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (6,790)

My Experience

Jesse and Aiden and the entire team were excellent. They had great follow through. Thanks for making my car beautiful again! C Rogers

My Experience

Caliber is fortunate in having a complete professional, Ana as an employee. She was a great help to me and an asset to your company.

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My Experience

I’m completely pleased and satisfied with the level of professionalism and service exhibited by your team, especially Jesse Perez. He sent regular updates on the progress of repairs and occasional advice. If the repairs are equal to the service provided, Caliber will get my highest recommendation. Thanks.

Likely to Recommend

Great service, and so far, workmanship.

Repair Quality

Customer Service

Jesse Perez was excellent.

Returned Clean

Likely to Recommend

Would highly recommend the Long Beach location on Spring and Redondo to family and friends.

Repair Quality

Great repair service and wonderful staff who provided details on each step.

Customer Service

Repair shop personnel did an amazing job.

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My Experience

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Returned Clean

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Ana was amazing. Ana kept me informed on what was happening with my car every step of the way.

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Ana did an amazing job setting expectations and letting me know when car would be complete. I was walked thru the process with clarity

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Returned Clean

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My Experience

The work was done completely on time. And I really appreciate it Jesse‘s experience and service.

Likely to Recommend

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I was very satisfied with the work that was done and it was delivered to me on time. I did have quarters in my center council and they were gone when I picked up my car

Customer Service

Returned Clean

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My Experience

Ana who took in the car was very polite and helpful so is the front desk clerk. The shop provided me an update via text until the repair was done. It was quick! The work was excellent. I am extremely satisfied!

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My Experience

I just got it back, and it looks good! Finished when promised 😀

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Definitely not going to recommend your shop.

Repair Quality

The damages that happen weren't repaired a hundred percent. This wasn't the first time this happen.When I came in september same thing happen. I learned my lesson now won't be coming back to the shop.

Customer Service

The 2 gentlemen that helped me Jesse and Aiden there were the reason I came back. But I wasn't too happy with the work to being done.

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My Experience

Car was fixed faster than expected! Thank you!

My Experience

Everyone I had contact with was professional and attentive. I will absolutely recommend Caliber to friends and family.

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Without question.

Repair Quality

Customer Service

Great to deal with at every turn

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My Experience

Jessy Perez was my contact person and he was consistent in keeping me updated. Car was returned in a timely manner even though it only needed a new tailgate. Him and his staff were all very professional and made the process a positive experience.

Likely to Recommend

Repair Quality

Mr. Perez and his staff were very professional and efficient in communicating with me.

Customer Service

everyone was very helpful and accommodating.

Returned Clean