Caliber - Long Beach

4.8 (6,790reviews)
96%
3399 East Willow Street,  Long Beach,  CA  90806

In operation 29 years, 13 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (6,790)

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My Experience

Job well done. Timely and efficiently

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Repair Quality

Entire experience was excellent from start to finish as they kept me informed throughout the process when the car is gonna be ready and old

Customer Service

Returned Clean

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No complaints. Good job. Helpful

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Ana provided outstanding customer service. She was professional, attentive, and kept me updated every step of the way. Her communication and courtesy made a big difference. Thank you.

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Returned Clean

My Experience

My Experience

Ana was great! Kept me informed, answered all my questions, and made sure all was well done and timely. She was always positive and friendly... Caliber, you have a good one here! Keep her and promote her!!! Thanks Ana!!

Likely to Recommend

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Customer Service

Except for Diana and the young man at the front desk

Returned Clean

My Experience

All the staff at the Long Beach location were very helpfull and professional got my car to me fast and the workmanship was well done.

Likely to Recommend

I have not at this time but if needed I will.

Repair Quality

All work and contacts with the Long Beach office went smoothly.

Customer Service

Anna was really helpful and got the process through.

My Experience

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Returned Clean

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Will never come back. Items were stolen from my vehicle

Repair Quality

Items were stolen from my vehicle. Missing several dollars in change from my vehicle.

Customer Service

Called about my items being stolen and never recived a call back

Returned Clean

Likely to Recommend

I recommend this shop to my friends and family

Repair Quality

Satisfied for the outcome of the repair

Customer Service

Courteous and easy to talked to and answered right my call

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Ana’s knowledge and professionalism was above board! I am very please with the entire process. I was kept informed and all of my questions were answered. Great team!

My Experience

I appreciate the attention and kindness of your team; I thank you for the results on my truck. They are very professional and their work is guaranteed. I am happy with your work. Thank u Caliber Collision

My Experience

I had my car repaired here after a loose object on the freeway flew into my car. the experience was excellent from start to finish. Jesse Perez provided me with excellent customer service. He was polite, friendly, and kept me informed throughout the process. The repairs were completed on time, and the paint matched perfectly. my car looks like new. Pricing was fair, and they handled the insurance process smoothly. I highly recommend this body shop for quality work and great customer service.