Caliber - Long Beach
In operation 29 years, 13 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Will never come back. Items were stolen from my vehicle
Repair Quality - 0.5/5.0 -
Items were stolen from my vehicle. Missing several dollars in change from my vehicle.
Customer Service - 0.5/5.0 -
Called about my items being stolen and never recived a call back
Returned Clean
Likely to Recommend - 4.5/5.0 -
I recommend this shop to my friends and family
Repair Quality - 4.5/5.0 -
Satisfied for the outcome of the repair
Customer Service - 4.5/5.0 -
Courteous and easy to talked to and answered right my call
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Ana’s knowledge and professionalism was above board! I am very please with the entire process. I was kept informed and all of my questions were answered. Great team!
My Experience - 5.0/5.0 -
I appreciate the attention and kindness of your team; I thank you for the results on my truck. They are very professional and their work is guaranteed. I am happy with your work. Thank u Caliber Collision
My Experience - 5.0/5.0 -
I had my car repaired here after a loose object on the freeway flew into my car. the experience was excellent from start to finish. Jesse Perez provided me with excellent customer service. He was polite, friendly, and kept me informed throughout the process. The repairs were completed on time, and the paint matched perfectly. my car looks like new. Pricing was fair, and they handled the insurance process smoothly. I highly recommend this body shop for quality work and great customer service.
My Experience - 5.0/5.0 -
Everyone was SO nice and helpful! The communication was great and still can’t believe the work was done in less time than was quoted. My car looks great! Thanks again for everything!
My Experience - 5.0/5.0 -
I really appreciated the consistent communication from your team throughout the entire process!
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great still need to do the wrap
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great customer service by staff members especially Jesse and Aidan. I was provided with updates and status of repair. I will definitely recommend Caliber Collision on Willow.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was extremely friendly, great communication skills, knowledgeable and met all my needs. My car was in perfect condition after repairs. Thank you.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Loved that you updated us along the way and did a spectacular job
Likely to Recommend - 5.0/5.0 -
Excellent work
Repair Quality - 5.0/5.0 -
Your constant updates were so appreciated
Customer Service - 5.0/5.0 -
Excellent
My Experience - 5.0/5.0 -
Anna was the associate I worked with. Very kind and communicative about the stages my vehicle was in. The repair was very quick without a hassle, and done way faster than expected. They even cleaned my car exceptionally well. I would 100% recommend
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Anna was very communicative and friendly. The office staff is very professional and polite and sent updates very quickly
My Experience - 0.0/5.0 -
There weren’t any repairs because caliber didn’t want to honor the warranty and need making excuses but my car still not fixed
Likely to Recommend - 5.0/5.0 -
Shop was prompt, kept me in the loop with messages, explanatory of work done when I picked up the car.
Repair Quality - 5.0/5.0 -
Diana processed the order and showed us all of the repairs and was very helpful to me
Customer Service - 5.0/5.0 -
See previous comments
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Anna and the rest of the staff were very helpful and kept me informed through the whole process
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
Anna and the rest of the staff were very helpful