Caliber - Los Angeles - Downtown

4.8 (5,153reviews)

96%

(323) 777-1000

1403 W Pico Blvd, Los Angeles, CA 90015

96%

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1403 W Pico Blvd
Los Angeles, CA 90015

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Get an AI powered repair cost prediction

Instant Estimate

About Caliber - Los Angeles - Downtown

See Photos

1403 W Pico Blvd
Los Angeles, CA 90015

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

In operation 29 years, 9 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Ford

I-Car

Call

Website

Reviews (5,153)

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Rating

4,232 Customers Rated

5 Stars

67.2% Complete

(3463)
4 Stars

8.5% Complete

(438)
3 Stars

2.2% Complete

(113)
2 Stars

1.4% Complete

(73)
1 Star

0.7% Complete

(34)
< 1 Star

2.2% Complete

(111)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for outstanding service quality, with repairs frequently described as flawless, brand-new, and exceeding expectations. The team is widely commended for professionalism, friendliness, and genuine care. Communication stands out as a major strength, with customers appreciating proactive text and phone updates throughout the repair process. Timeliness is another highlight, as vehicles are often completed ahead of schedule, reducing stress and rental costs. A few customers noted areas for improvement directly from their experience, including occasional concerns about repair accuracy, cleanliness upon return, and communication gaps around cost changes or part delays.

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Service Quality
Timeliness
Communication

"... customer experience. Thank you, Caliber, for your excellent, flawless repairs that went beyond expectations. Best service ever!!!!" Read more

"... Caliber team to leave the mess. They did not, and they went above and beyond to provide dignity and kindness. I'll always choose Caliber in a time of repair." Read more

"The workmanship was flawless, and my car looks and drives like new again. The team was professional, thorough, and kept ..." Read more

"... was excellent. In short, I was extremely satisfied; the work they did was beyond my expectations." Read more

"Im a painter in another industry and expected to be able to see a difference in the repair. It looks very close to factory. Incredible job!"

"A week earlier than projected. Really saved me additional rental fees."

"Yes my vehicle was ready when promise and shiny and brand new!"

"... weekend before it was meant to be ready and they went above and beyond to make sure it was ready in time without comprising quality and safety" Read more

"Service was excellent! I was kept informed about the work that was being done by text and with phone calls. Getting and returning the rental vehicle was easy ..." Read more

"They proactively provided updates via text and phone calls, so I never had to reach out for information."

"... day and was able to pick it up in less than a week. Everything was clear, well-communicated, and straightforward from start to finish. When I picked up my car, it was incredibly clean ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication