Caliber - Los Angeles - Downtown
In operation 29 years, 9 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Everyone was politely knowledgeable friendly respectful professional and my car was well taking care off, great work . Thank you for your service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional, they answered all my questions and calls also the receptionist was knowledgeable about all my concerns about my situation and nice. Thank you so much
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone I spoke to was so kind and answered all my question. They did a fabulous job at repairing my car. It looks brand new. The ladies at the front desk were great too. Thank you - my car looks great!
Likely to Recommend - 5.0/5.0 -
Yes, I would definitely recommend this auto shop to others.
Repair Quality - 5.0/5.0 -
I was very pleased with how my Corolla was fixed. Excellent work. The staff were great too. I highly would recommend anyone to go to this shop!
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 1.0/5.0 -
Hearing a clicking noise from the front passenger wheel when I go over bumps (even at low speeds)
Customer Service - 3.5/5.0 -
Kept in the loop throughout the process, but some miscommunication between the repair shop and the tow yard delayed repairs by a few days.
Returned Clean
Likely to Recommend - 5.0/5.0 -
All my friends are hearing of this great shop called caliber collision
Repair Quality - 5.0/5.0 -
The greatest experience ever the staff is very knowledgeable and they make sure the customers understand the process and is satisfied with it
Customer Service - 5.0/5.0 -
Exceptional friendly and professional environment
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
Highly recommend
Repair Quality - 5.0/5.0 -
The whole process was very quick , the front desk and estimating personal were very nice and informative of the whole process. My 2024 Tacoma came out looking amazing and was happy to deal with this body shop, i highly recommend this shop . 10/10
Customer Service - 5.0/5.0 -
They are great!
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Gracias Josué por todo. Mi caro quedo muy bien!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Thank you for the service it was top 10
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Good job I was I was very impressed with the quality they did on my Caddy
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Repairs were outstanding thank you
Customer Service - 4.0/5.0 -
I am very happy with the results I see upon completing of my car thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The best in the Los Angeles downtown/ pico union area the crew is 💯% equips for any job grade A+ service and parts. From the reception you have “ Doris “ amazing intro to the best of caliber, and every single expert who walks around your vehicle before drop off your in great hands s/o to “ Josue “. I want to thank the management for the hospitality who assembled this great team thank you 🙏🏻
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My Toyota is finally back on the road. I had a terrific experience getting my vehicle repaired at Caliber Collision bodyshop. Their customer service was exceptional and I highly recommend them. So glad to have my trusty ride running smoothly again.
Likely to Recommend - 5.0/5.0 -
I highly recommend this repair shop to anyone..
Repair Quality - 5.0/5.0 -
Customer service was great and so was the repair. The wait time was too long, but overall I'm satisfied with my car repair.
Customer Service - 5.0/5.0 -
Customer service was exceptional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Professional, efficient, and team communicated in a timely manner.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent customer services The personal is very respectful and friendly
Customer Service - 5.0/5.0 -
Very professional