Caliber - Los Angeles - Downtown
In operation 29 years, 9 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I'm very pleased with my car. I picked it up earlier than the estimated time. My car looks like just out of the dealer. The staff at Caliber Collision were very professional and kept me updated with everything they did to my car. I'm glad I chose them. Thank you!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Yes service was very satisfactory I love the fact that you guys kept us notified and updated. Your service was excellent thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We are very very pleased you guys did a beautiful job I would and will recommend you to my family and friends Thank You so much
Customer Service - 5.0/5.0 -
Very satisfied with the work done on our car Thank You so much
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0 -
my window gets stuck upon being rolled up now which wasn’t an issue before. Also my apple carplay doesn’t work anymore? The cable will still charge my phone but it doesn’t connect to apple car play anymore after the repair.
Customer Service - 5.0/5.0 -
Everyone i met was kind and helfpul
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
All the personal have very good attitude,. Also the quality of services very good.
Customer Service - 5.0/5.0 -
Personal well trained. For service to customers
My Experience - 0.0/5.0 -
The wrong window was put in my car. One of my windows is heavily tinted unlike the others. The underside of my car is also not as it was dropped off for service. I explained there was a piece lose and partially scraping on the ground but the entire underside is coming off now. There is also a large scrape on the trunk of my car.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I highly recommend them for both their excellent workmanship and outstanding customer service.
Repair Quality - 5.0/5.0 -
The workmanship was flawless, and my car looks and drives like new again. The team was professional, thorough, and kept me informed throughout the entire process.
Customer Service - 5.0/5.0 -
Everyone was friendly, professional, and genuinely cared about making sure I had a great experience.
Returned Clean
My Experience - 5.0/5.0 -
Everything turned out great! Thank you so much.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you for everything, Duke was very helpful and patient with my insurance process. Thank you so much!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I’m a painter in another industry and expected to be able to see a difference in the repair. It looks very close to factory. Incredible job!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Doris and Eric were amazing, super reliable, quick responses and genuinely nice people. They over communicated, and executed everything perfectly. I truly admire them and their entire staff at this location. Keep up the great work!
Likely to Recommend - 2.0/5.0
Repair Quality - 0.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great customer service
My Experience - 5.0/5.0 -
All repairs were done in a timely manner along with excellent communication from all staff. Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I recommend anyone that needs there car repairs
Repair Quality - 5.0/5.0 -
Car looks great you guys are the best everything looks new an approved I recommend
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Faster and the status update is awesome.