Caliber - Los Angeles - Mid Wilshire
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.0/5.0
Repair Quality - 1.5/5.0 -
Front bumper repair / painting was excellent. But allignment with the hood is "off" significantly. I had to return to the shop for a quick fix. Also, the bumper to headlight gap on the driver side is way bigger than on the passenger side. Lastly, sensor calibrations not done, pointing to a steering wheel issue allegedly not covered by insurance.Not too happy about all these.
Customer Service - 4.0/5.0 -
Staffers Christian & Andrew both were very nice & accomodating. Kept me updated all the time.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was very helpful/professional and communication was always top notch. Final product was as good as expected.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing! Car looks better than when we first purchased. Love the car cleaning!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Quality of repairs 1) poor adhesive 2) mirrors vibrates 3) increased road noise 4) creaking in the cabin Returning car tomorrow for corrective action
My Experience - 5.0/5.0 -
Great job! Hopefully I don’t need that kind of work again, but if I do I’ll come back to you guys.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was wonderful . great communication and work was done fast ! Will definitely recommend to all my friends
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Casey and Cristian went above and beyond to give the best possible experience. Im so thankful for their efforts and for getting my car back asap. And for literally driving my car to my home when i couldn’t pick it up. They deserve a raise! $
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very easy and smooth experience. The office manager was extremely nice and knowledgeable. And I love the daily updates that I receive via text about what stage of repairs my car is in. Will highly recommend to other ppl.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I appreciate the communication and care throughout the process
My Experience - 5.0/5.0 -
Great customer service by Cassie. Cheerful, professional. The repairs seem very good. I’ve only driven the car a few miles since pickup. Car was clean. Everyone I dealt with was friendly. and professional. Probably the best body shop experience ever.
Likely to Recommend - 5.0/5.0 -
Excellent customer service from Cassy and Andrew
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent customer service
My Experience - 5.0/5.0 -
Car was taken care of quickly and customer service was great. Exceeded my expectations.