Caliber - Los Gatos

4.8 (3,052reviews)
98%
17462 Shelburne Wy,  Los Gatos,  CA  95030

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,052)

Likely to Recommend

Repair Quality

Looks great!

Customer Service

I told the rep that I would be on vacation all week so couldn't pick up the car till the following Monday. The work was completed by Tuesday or Wednesday so the car sat outside getting dusty after the nice wash it got at the end of the job. Also the paperwork was a little confusing since the insurance company had paid me directly already, but I had to sign a form saying they would pay the shop. It worked out fine in the end but I was concerned that it wouldn't go right. Otherwise fantastic service!

My Experience

Excellent service! Was ready on time and on schedule. Thanks!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Wilfred did all his power to accompdate my schedule and deliver the car. Thank you!

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Definitely

Repair Quality

Service was the best I've ever had at an auto body shop. Blake went way above and beyond my expected level of service. I've previously used this shop years ago and was satisfied. This time I was blown away. Thank you for such great care of our vehicle and incredible customer service!

Customer Service

Returned Clean

My Experience

Excellent job. Kept me informed all the way through process. Delivered before original estimated date. Wilfred was sensitive, professional, and very sympathetic. Very pleased with overall service experience and quality of the repairs.

Likely to Recommend

Superior quality and service

Repair Quality

Customer Service

Wilford was great and sensitive throughout process

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

thank you!

Likely to Recommend

Repair Quality

Customer Service

My Experience

IAve never use your service.

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

Great owesome performance! Frequent updates about the repair was good, so I knew at what stage my car was! Finished the job before time. Explained everything clearly. Overall excellent. 10 out of 10.

My Experience

It's OK but it's not perfect. The contour of the bumper doesn't match the contour of the fender - there's around 1/8" mismatch at the join. It's not bad enough to be immediately noticeable, but it's easy to spot if you're looking for it. Best - Chris

My Experience

My Experience

Will is awesome. Great quality of work. Great experience.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service