Caliber - Los Gatos
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0 -
ref to Caliber by USAA
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Just overall good body shop expo
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Was kept informed about repair and any possible delays
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
This was the best experience I have ever had with interacting with a company. The Associate kept me informed each day with the progress of my vehicle. This was so refreshing. My vehicle was completed on the day promised. I am a very satisfied customer. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Blake and crew are an excellent team and produce excellent results. Details of the repairs, contingencies and timelines are well communicated. Thanks!!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 0.0/5.0 -
Poor communication, took much longer than expected
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0 -
Front mud flap fell off less than a week after repair. Good misaligned
Customer Service - 2.5/5.0 -
Poor communication. Inconsistent information
My Experience - 0.0/5.0 -
I wish I hadn't had it done when I did because it wrecked havoc with my Christmas plans, which I had to cancel. I thought, according to what was said, that the car would be done by Monday, Dec. 21. I was not kept well informed, and I had to call and then my calls were not returned. I was to pick it up between 2 to 2:30 Wednesday, Dec. 23. I arrived at 2:45, but it still wasn't ready and had to be taken to the mechanic to have the air bag fixed. Service was better when it was Los Gatos Body Shop. I'm not going to recommend it to anyone.
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0 -
wrong part was ordered and took an extra day to repair. I was told to pick up my car i had to pay out of pocket first because the USAA insurance company sent the check to me instead to Caliber body shop.