Caliber - Los Gatos

4.8 (3,049reviews)
98%
17462 Shelburne Wy,  Los Gatos,  CA  95030

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (3,049)

Likely to Recommend

Repair Quality

Blake was awesome!

Customer Service

Blake went above and beyond to help me out.

Returned Clean

My Experience

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Customer Service

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Customer Service

I was very impressed by the customer service at Calliber Collision! From how I saw the employees interacting with management to their timeliness and their willingness to help me and make sure that my car was in the best working order!

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Very good service, quick, reliable and good text updates

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Office service could have been a it faster.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

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Customer Service

My Experience

Great customer service. You kept me informed of what was happening with my vehicle and with your texts you had a lite in and made me smile. A plus work! (And Sabrina was awesome!)

Likely to Recommend

Repair Quality

Customer Service

Sabrina (name?) in the office was excellent!

Likely to Recommend

Great job with car, great customer service, just unhappy with how long it took for me to get my car back

Repair Quality

If it weren't for the great customer service by the man who returned my car, this rating would be much lower.

Customer Service

The man who returned my car was exceptional. He wiped everything down, very friendl, and made up for the amount of time it took to get back my car (3 weeks!)

Returned Clean

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Repair Quality

Customer Service

My Experience

One area of improvement would be on communicating status. A few times I got an email a day later saying the date was changed. More proactive communication is needed

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service