Caliber - Los Gatos

4.8 (3,037reviews)
97%
17462 Shelburne Wy,  Los Gatos,  CA  95030

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (3,037)

Likely to Recommend

I would recommend this business to all my friends, family and acquaintances.

Repair Quality

Excellent ! Nick answered my questions and explained the process to have my car repaired. He is excellent at his job

Customer Service

Nick and the staff work really well together and it was an easy process

Returned Clean

My Experience

Not only was the work done quickly and professionally and flawlessly, but Nick made a hectic and poorly timed rear end accident as positive of an experience as I could imagine. Nobody likes to have to deal with a collision center, but Nick and Caliber made it as painless and as easy as possible.

My Experience

My Experience

Maria was very detailed through the whole process. The Car looks nice, the previous repair was also fixed and I appreciate that effort. Great job by everyone Thanks again Dennis

My Experience

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Repair Quality

Customer Service

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Very professional and well done job

Repair Quality

The repair was very well done!!

Customer Service

The repair was very well done!!

My Experience

Team did great job of keeping me informed and getting car returned asap. Hope the follow up results urning rental to Enterprise.

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Repair Quality

Customer Service

My Experience

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Repair Quality

Very nice work on the car, thank you

Customer Service

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Customer Service

My Experience

My Experience

Caliber did a great job repairing our car’s damage. They communicated the progress and described exactly what they did and what still needs to be finished. They had a part on order that will be installed once it arrives. The repaired area looks great. Very satisfied with their performance. Maria was great and very helpful.

Likely to Recommend

Repair Quality

It was a great experience getting our car repaired at Caliber in Los Gatos. The communication was great and the quality of repair was great as well. Maria was very helpful throughout the process.

Customer Service

Again Maria was great about providing updates and general communication.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

I was delighted to see that caliber was included as one of the suggested body shops offered by my insurance company. The scheduling process and communication with staff was excellent. What surprised me was the cost estimate was significantly less than other, highly rated body shops. In fact, had I known the price would be so low, I probably would not have gone through my insurance company. The work was done on time and they made the process very easy including logistics with the rental car agency. Again, communication was excellent and I always knew what was going on.

Likely to Recommend

I would not hesitate using them again or recommending them to a friend.

Repair Quality

The service and level of communication were excellent. The car was actually ready one day earlier. And the quoted price was less than other comparable shops. The insurance process was super easy. I was really impressed with the ratings that the shop had received and that's why I chose them. They did not disappoint.

Customer Service

Great communication!

My Experience

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Customer Service

My Experience

Excellent job!

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My Experience

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Returned Clean

Likely to Recommend

Repair Quality

Very good job

Customer Service

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Repair Quality

Customer Service

Returned Clean