Caliber - Luxury - Arlington
In operation 29 years, 28 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The repair and convenience the estimator were all great! My only criticism was the young lady at the front desk. The young lady was not friendly. I would not want her at my front desk. I would not want her answering my phone. I wish she would improve her people skills.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0 -
Lady at front desk was terrible. Not friendly one word response if she replied at all. Made you feel like I was bothering her. Her phone edicate is awful. You need someone else there. giving a 6 because other staff were great if not for them I would give it 1
Returned Clean
My Experience - 5.0/5.0 -
I couldn’t be more happy with the repairs, and the professional way my claim was handled. From the estimator to the desk clerk, to the text updates, and even the quickness with which the repairs were made.
My Experience - 5.0/5.0 -
Great job would recommend to family and friends thank you well done
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
After having previously taken my car to 3 other auto shops, Darrell at the 401 N. Collins location in Arlington, TX, worked tirelessly to properly diagnose and repair the problem. While it's been only 1 week since getting my car back, everything seems to be working fine so far. I'm grateful for his work ethic and outstanding customer service.
Customer Service - 5.0/5.0 -
After having previously taken my car to 3 other auto shops, Darrell at the 401 N. Collins location in Arlington, TX, worked tirelessly to properly diagnose and repair the problem. While it's been only 1 week since getting my car back, everything seems to be working fine so far. I'm grateful for his work ethic and outstanding customer service.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The people were very professional and let me know when there was a delay in the process .My car looked great when we picked it up.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
P.S Need to reduce repair time
Customer Service - 5.0/5.0 -
P.S and need shorten long appointment wait times.
Returned Clean
My Experience - 5.0/5.0 -
Such great work! They did an amazing job on repairing my car and the team worked really well with me and the insurance.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I am very satisfied with the work that was performed on my Honda Passport. Everything looks and functions like new. Thank you to everyone at Calbre Collision for your professionalism and attention to detail.
Likely to Recommend - 5.0/5.0 -
Everything seems to be working well and the fit and finish is great.
Repair Quality - 5.0/5.0 -
The car looks fantastic and Nancy did a great job of communicating with me on the schedule of repairs.
Customer Service - 5.0/5.0 -
The staff did a fantastic job of communicating with me on issues with parts availability. I am very satisfied with the way things were handled.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Isis and Monica provided amazing customer service to me from the initial contact and throughout the entire process!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Nancy kept me up-to-date and promptly answer my text messages.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Amazing communication keeping me informed of progress. Well done Monica!!
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Nancy did a great job keeping me informed about every step along the way, thank you!