Caliber - Luxury - Arlington
In operation 29 years, 28 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone was very nice.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work and great communication as always! So happy that Geico works with Caliber.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great job was done and I received constant updates which I like it
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Absolutely great work and customer service! Two in a row. Thank you so much.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Great job and finished ahead of schedule
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very pleased
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Communication was outstanding.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything looks perfect
Customer Service - 5.0/5.0 -
Good communication
Returned Clean
My Experience - 5.0/5.0 -
Caliber Collision and WICHITA FALLS and Arlington were both amazing. Great communication on the status of my vehicle. The repairs done to my vehicle and the detailed job is great.
My Experience - 5.0/5.0 -
The communication throughout the repair process was amazing. Absolutely incredible service and hospitality from everyone involved.
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber will be my forever car repair place! Service is great and customer is great also especially Sherry at the Luxury shop in Arlington, Texas.
Customer Service - 5.0/5.0 -
Sherry rocks!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Awesome Job!!! Great Customer service too!!
My Experience - 5.0/5.0 -
Everyone was so nice. They made the process seamless. I will recommend them to my friends.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Customer service was great
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
I am highlighting three major concerns regarding my experience: 1. Damaged Rear Bumper/Cover: During the painting and washing process, your team failed to properly protect the rear end cover. This resulted in clear erosion and discoloration of the finish. When I pointed this out, the technician admitted that the damage was evident when comparing the before/after photos and promised a resolution. It has now been 10 days since that commitment; I have attempted to follow up via phone and in-person visits, but I have been completely ignored. 2. Damaged Windows: My vehicle was returned with significant scratching on the window glass, indicating that the car was not adequately protected or handled with care during the repair process. 3. Unjustified Charges/Billing Discrepancies: Three days after I picked up my vehicle, your shop added a "calibration cost" to my invoice. The repair did not involve any camera components or sensors that would require such a procedure. Charging for work that was not performed is misleading, and I am concerned about how this affects both my insurance claim and your billing practices.
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Caliber did a better job than I could have expected. I feel like I’m driving a new car now.
Likely to Recommend - 5.0/5.0 -
I was totally satisfied with the repairs
Repair Quality - 5.0/5.0 -
They did an even better job than I was expecting. I feel like I have a new car now.
Customer Service - 5.0/5.0 -
They always kept me informed of the progress of the repairs.