Caliber - Luxury - Arlington
In operation 29 years, 28 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great experience
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
Aesthetically it seems fine but my check engine light now keeps coming on and off. Called about the issue and the tech acted like she was going to set me up an appt to come in to check things out. I went out of town and am now back and have yet to receive a return call from them.
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0 -
No issues as all. Minor thing, the detail crew did not clean the inside of my windows but, other than that, we were totally satisfied.
Repair Quality - 4.5/5.0 -
Perfect!
Customer Service - 5.0/5.0 -
We had a problem getting the right parts at first but we were well informed about what was happening at all times.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
very professional and great customer service.
Customer Service - 5.0/5.0 -
great work
Returned Clean
My Experience - 5.0/5.0 -
Everyone was very professional and helpful. I was provided great customer service and kept informed about my vehicle every step of the way. Monica was super helpful with sending me text messages that made me feel confident that my vehicle was in good hands. Thank you team for your hard work!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I appreciate the constant update communications about my vehicle repair. My truck looks great! Thank You
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Was kept updated on process. It looks great I would trust them with future repair if the situation arises. Would recommend to family and friends.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Laura was awesome and kept me updated! Highly recommend
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My Audi looks great. Delivered as promised
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0 -
I had to call multiple times to find out about delays
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I've used Caliber in the past and the experience continues to get better each time.
Customer Service - 5.0/5.0 -
Everyone I encountered through the repair process has been amazing.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The repair seems good. The communication was not good. Long periods of no updates. Then over the weekend I got one that said it would be ready Monday after they do a clean up of the car. Monday we never heard anything. Tuesday morning my husband called and found out it is ready.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
We were not apprised of the repair status on this repair. On a previous repair we were notified weekly.