Caliber - Luxury - Arlington
In operation 29 years, 28 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Good update to customer
Repair Quality - 5.0/5.0 -
Good service and concern for customers and always update the process of preparing
Customer Service - 5.0/5.0 -
Good service and on way concern to customer and update the process of preparing thank you so much for your service
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Professional great informative Thankyou
My Experience - 5.0/5.0 -
Repair Work is fast and wonderful. Repairs are great from estimate to completion Caliber Collision system of texting status updates is awesome! They don’t hide behind the update tech- they are ready at the phones to answer questions in person if you prefer. Great place!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
very uncommunicative !
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The Mazda 6 looks great! I appreciated how I was kept informed on the progress of the repair. Thanks!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The repair resulted in additional collateral damage.The part needed to be ordered and I have to wait for it to come in. Staff are excellent, Angel kept me informed and was so apologetic about this issue. Having used Caliber before, I will use again because you always do a great job on repairs. This was just a minor setback. Mary Jane Heinrich (KIA owner and driver)
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repairs look good and the service was completed efficiently.
Customer Service - 5.0/5.0 -
My service advisor and front desk assistant were professional and very helpful throughout the entire process.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication from the team.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair process was seamless, and I’m extremely pleased with how my car turned out!
Customer Service - 5.0/5.0 -
Every employee I interacted with was respectful, professional, and friendly.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Super Friendly and thorough! My car looks just as it did pulling off the lot! Sherry is s9 sweet and professional as was all the staff! Thank you!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
Absolutely not, the spam calls and emails are ridiculous.
Repair Quality - 3.0/5.0 -
The repair seems okay…not perfect though. Panels are slightly misaligned.
Customer Service - 0.5/5.0 -
Horrible and unprofessional. After making an appointment and dropping my vehicle off, I received daily calls (multiple calls per day) asking me to schedule a time to bring my vehicle in. Even after mentioning multiple times to the caller to make a note, I still kept receiving calls. I am still receiving calls asking me to schedule an appointment to drop my vehicle off more than a week after I picked my car up. That’s right, the work is already done but I am still receiving calls (and emails) wanting me to schedule an appointment. I’m so frustrated and disappointed in how unprofessional this is.