Caliber - Luxury - Arlington
In operation 29 years, 28 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Every contact with your staff was exceptional!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Efficient and professional service. Thank you for taking good care of me and my car!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Nancy was great
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I have been very happy and impressed with the communication to keep me updated on the repairs. Thank you very much.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Just need a little adjustment on the hood of the car.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They were fast and everything looked great. I would highly recommend them. Monica was very professional and kind.
Likely to Recommend - 5.0/5.0 -
I am going to have them do some work on my other car that I feel I need to do.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Great service & even though they were “busy and behind” I felt like the process moved very quickly. I liked the digital way to keep up as well!
Repair Quality - 5.0/5.0 -
Went above & beyond to make my repair right!
Customer Service - 4.5/5.0 -
I would have preferred a little more communication toward the end. Angel was so great communicating through the whole process. When I when to pick up my car on a Friday, she was out that day. I had to keep calling or going by to check the status of something being buffed/repainted. Turned out the general manager decided to just repaint (totally fine with and appreciative of that) but I had to call to see if it was ready and that’s when I was told. They said it would be ready Monday, and I had to call several times to get info on Monday.
Returned Clean
My Experience - 5.0/5.0 -
Stuart and Nancy did a great job keeping me updated and making the process smooth.
My Experience - 5.0/5.0 -
I had a great experience with Caliber Collision. The team was professional, communicative, and kept me informed throughout the entire repair process. The work on my vehicle was completed on time and the quality exceeded my expectations. My car looks like new again. I truly appreciate the attention to detail and excellent customer service. Highly recommend!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication along the way.
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Communication was terrific! I was kept appraised of every step taken. Great work! Great team!
Likely to Recommend - 5.0/5.0 -
Absolutely!
Repair Quality - 5.0/5.0 -
Totally satisfied!
Customer Service - 5.0/5.0 -
Very friendly and helpful people
Returned Clean
My Experience - 5.0/5.0 -
Repair done was good as new. Very Professional friendly staff.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I got in a car accident at the worst time of the year (beginning of December) and I was devastated. I had All State insurance and Caliber was one of the body shops that they suggested to complete my repairs. While Allstate themselves was a nightmare, words can’t express how grateful I am for Nancy’s help during the entire process of getting things taken care of. She was great at communicating the whole time and providing updates so I always felt like I knew where things stood which made all the difference in the world. After 7 weeks without my car (Allstates fault, not Caliber’s) I finally have it back and they did a beautiful job on the repairs, it’s almost like new. Huge thank you to Nancy and the rest of the hard working staff at the Arlington location!