Caliber - Luxury - Austin Metric
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Under-promised, over-delivered.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Jason was great, from the drop off to the pick up. Keeping me updated too.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
There is a small rattle that wasn't there before but it disappears when the weather is warmer
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Happy with everything but the time it took and lack of feedback until the parts came in. 6 weeks in the shop is too long. And, for the first 4 1/2 weeks, I got little feedback from the shop on its progress. Apart from the initial "we got your car" email, I initiated all the communication. If my Tesla needs body work again and is drivable, I'll keep the car until the parts arrive
Likely to Recommend - 4.0/5.0 -
good connection with USAA at Dripping Springs. A connection to Tesla at Roger Beasley
Repair Quality - 4.0/5.0 -
Work looks good, but it took too long
Customer Service - 3.5/5.0 -
Excellent from Dripping Spring, so-so from Roger Beasley
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you the great repair on my car. Danyelle is the best!
My Experience - 5.0/5.0 -
I'm very satisfied with my car. Customer service was very courteous. I was in and out in less than 10 minutes. I didn't recognize my car. It looked brand new. If I am to rate the whole experience I would give a 10. I would definitely recommend Caliber Collision to others. Oh, what got me was my car was detailed in and out WOW!!!! I'm Pleased!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
Work appears good, staff professional and friendly .. $17k seems excessive to me to fit panels worth around $2k .. but I'm not in the industry !
Repair Quality - 4.5/5.0 -
Repair took along time, but was out of control of Caliber. Repair looks good I have Audi taking a deep dive but I'm sure all will be well. Staff were professional and friendly.
Customer Service - 4.5/5.0 -
I'd have aliked a few more updates, even when there was no progress.
Returned Clean
My Experience - 5.0/5.0 -
I had a wonderful experience with Caliber Collision. My Audi came back looking better than ever. Danyelle was great to work with and made the process very simple. Amy
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Danyelle did a great job keeping me informed of the progress. Repairs look great and they were done a day early!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
danielle is amazing and the front staff is super super helpful
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Only because I had to come back
Customer Service - 4.5/5.0 -
Jason was very kind and helpful. His manager really did his best to make sure I was happy.