Caliber - Madison - Gallatin Pike
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job and awesome communication. I also want to say thanks for fixing my seatbelt! It was all twisted and they fixed it! Thanks for going above and beyond!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Yes brittany was very helpful!
My Experience - 5.0/5.0 -
The car looks like it just rolled off the showroom floor. I couldn’t be happier with the car repair, paint match, your courteous, helpful people(Lois and Ashtin), not to mention that you had it out the door 6 days before your initial completion time. You were recommended to me by a friend whose car you repaired and I will certainly recommend you to all my friends. Thank you to all involved at Caliber!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My agent Brittnye was so sweet and caring and talked with me on a personal level I just loved her ! The car looks awesome great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The vehicle looks as if nothing ever happened, perfect!
Customer Service - 5.0/5.0 -
They kept me up to date through the whole process
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This shop did above my expectations!!!
Customer Service - 5.0/5.0 -
Supper service!!!
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
The repairs were excellent, but after receiving the car back my TCS light and I had a caution light on and have no figured out what it is. I’m figuring it’s my sensors but don’t understand how they could’ve been messed up with the repairs unless the wheel was dismounted.
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Great team al around.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great outfit. Plan to have them do ALL the bodywork on my cars.
Customer Service - 5.0/5.0 -
Very professional
Returned Clean
My Experience - 0.0/5.0 -
I'm happy with the repairs but I have to bring the vehicle back because oversprayed paint was left on the the windows, trunk and door handle
My Experience - 5.0/5.0 -
Brittnye was very kind and helpful! Excellent customer service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repair looks great!
Customer Service - 5.0/5.0 -
Brittnye was very personable and kind. I enjoyed working with her.
Likely to Recommend - 0.5/5.0 -
Paint did not match she said because it was plastic. It matched before I've had bumpers repaired in the past they matched. Lame exuse
Repair Quality - 4.0/5.0 -
Took to long
Customer Service - 4.0/5.0 -
Paint did not match
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Lois did a very good job explaining process to me and all persons I interacted with were very professional.
Customer Service - 5.0/5.0 -
Everyone was very nice and professional.
Likely to Recommend - 4.5/5.0 -
Yes, I would definitely recommend.
Repair Quality - 5.0/5.0 -
Everything looks great!
Customer Service - 4.5/5.0 -
Might have appreciated a call/text to keep me informed of the progress on my repair, but my phone call to check was returned relatively promptly.