Caliber - Madison - Gallatin Pike
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
The people interactions were all very positive, light hearted atmosphere
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Friendly and efficient
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My experience from start to finish was great. They even completed repairs ahead of schedule.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 1.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The whole experience was exceptional, however, Shauna was extraordinary
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you to my rep at Caliber Collision, I believe her name was Shona. I apologize if that is incorrect. She took great care of my fiat and made sure I was more than satisfied.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Our representative Shona went above and beyond to make our experience great. She did excellent.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Shona was amazing and went above and beyond for us.
Returned Clean
My Experience - 5.0/5.0 -
My vehicle was repaired beautifully and back to me well within the window given. Couldn't be happier with it. Thank you!
My Experience - 5.0/5.0 -
Shins was really great I would tell people to go and see her. She's really the only one I talked too. I'm really happy as of right now with the job that the guys done to my Kia I'm glad they took good care of it because that's like a baby to me.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Christina was great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
Besides my hood being slightly crooked the paint work was good but I would not recommend having a single item left in the vehicle because somebody went through mine
Repair Quality - 3.0/5.0 -
The paint match looks good but the hood is slightly crooked and when I received my Tacoma back my radar detector is missing so that part is pretty disappointing
Customer Service - 3.5/5.0 -
Customer service was good, my advisor was very helpful throughout the process but somewhere during repairs my radar detector grew some legs and walked off because on delivery it is not in the truck
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Not very satisfied I will not be doing business here again
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent employees