Caliber - Madison - Gallatin Pike
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The people at Caliber were very friendly, the work was efficient as far as time, and they did a great job updating me as my repairs were being done. I will be recommending Caliber if anyone needs a body shop. I also want to give a special shoutout to Shauna as she waited for me to pick up my vehicle as Caliber was closing at 530pm and I got a text at 515pm my car was ready. Thank you very much.
Likely to Recommend - 5.0/5.0 -
Staff was excellent
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Shauna was fantastic and very professional as was everyone else
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Never would I ever recommend this place to anyone after wat I went threw car is still messed up
Repair Quality - 0.5/5.0 -
Paint still doesn't match ! Scratches on fender from installation of front bumper . Had to go n try to pick my car up twice over spray on fender ! I'd never tell anyone to go to caliber collision especially how my car was the first time they tryed to return my car to me then lied the second time
Customer Service - 0.5/5.0
Returned Clean
My Experience - 0.0/5.0 -
The rear bumper on the right side looks like it was buffed. It has white powder looking substance like the bumper was sanded. The bumper (right side) does not have the shiny coat.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
I am still waiting on a part which is on back order until December 5, 2019.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 3.0/5.0 -
My key stopped working in the door when I got my car back. Which I’m sure if I called and told them that they would say it was unrelated and too bad so sad. So I haven’t bothered even though nothing else changed. But the actual repairs were good.
Customer Service - 4.0/5.0 -
Seemed a little unorganized but very friendly and easy
Returned Clean
My Experience - 5.0/5.0 -
The team was professional and friendly. I was visiting from out of town and my repairs were done expeditiously so as to get me back on the road! Much appreciated!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Shawna was awesome, communication was very good. Experience great!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Shona was great! She gave me updates daily on my car and provided me a realistic timeframe when I would be expecting to get my car back.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber was great! Daily updates on the status of how the repairs are going on the car, and very excellent quality!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
Like I said I was a little disappointed having to bring the truck back in but very happy that they are fixing the issue
Repair Quality - 3.5/5.0 -
I was a little disappointed that I took the rental back and and took the truck home and had to bring it back but happy that they are fixing the problem.
Customer Service - 5.0/5.0 -
Very very satisfied everyone has shown nothing but hospitality to me