Caliber - Madison - Gallatin Pike
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Everyone was very professional and very informative, nice and kind. Very pleased with the repairs except for the paint coloring, however, you all are working to fix that and hopefully mend this issue
Customer Service - 4.5/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you for your follow up. Other than the wk delay on the completion date. The repairs, communication & service has been phenominal. Thank you & Happy Holidays.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The process was very smooth and I appreciated all the text updates throughout the process. My car looks like new and I really appreciate all the work that they were able to do so quickly. Would definitely go back to Caliber for any future car needs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They have never not did a great job on every car I have taken to them and this was no different
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Will recommend
Repair Quality - 5.0/5.0 -
Cannot tell it was ever messed up! Thanks
Customer Service - 5.0/5.0 -
Very nice
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
There was just one minor issue that we had. They were unable to clean the car’s floorboard as well as they normally would have.
Likely to Recommend - 5.0/5.0 -
Were someone in need of auto repair, I would recommend this shop.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
We always receive wonderful service from this Caliber shop. The only issue that we had this time was that they were unable to clean the car as well as they normally do; their cleaning crew had just quit.
Likely to Recommend - 5.0/5.0 -
Absolutely no questions asked.
Repair Quality - 5.0/5.0 -
Repair made truck look brand new!
Customer Service - 5.0/5.0 -
Brittany is amazing. The other ladies also at the desk were friendly and extremely nice. But special thank you to Brittany. Understanding but not a pushover. Will refer caliber and very thankful for the experience I had here.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Wonderful service from the time I dropped off the car until I picked it up. The receptionist was very polite and knew her job well. The job was completed early and was my vehicle had been cleaned on the inside and out.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job on my van
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Looks like new, very happy. Very professional business.