Caliber - Madison

4.8 (3,998reviews)
96%
1473 North Gallatin Pike,  Madison,  TN  37115

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,998)

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The service was excellent and repair work was done on schedule. Maura went above and beyond to make sure it was perfect.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Caliber was the best experience I could ask for after an accident! The service advisor Maura F. was excellent going over the repairs, the estimate, and making sure the repairs were completed! They were spot on for the completion date and the repairs are excellent! I would use Caliber again!

Customer Service

Returned Clean

My Experience

Thank you for the professional customer service and the magnificent technical support.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Amanda is fantastic and did an excellent job with keeping me notified of the repair process!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Amanda was truly amazing, she kept me updated on everything that was being done, work was done in a timely manner. Thanks caliber collision I will be recommending yall

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Although the repairs took longer than expected, Jeff kept us updated through the process and we are happy with our overall experience.

My Experience

Strong communication and great work

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The paint color on the repair is different than the existing body color.

Likely to Recommend

Repair Quality

There is a visible color difference in the new paint, probably because of the age of the car.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I am so super impressed with the shop in Madison! Not only did they complete the job early but it is in perfect condition again - thank you!

Likely to Recommend

Repair Quality

Customer Service

Brittney you’re the best!!! Would recommend

My Experience

The staff was excellent! They kept me informed and answered any questions I had. Would highly recommend Amanda! She is excellent.

Likely to Recommend

Repair Quality

Excellent work and outstanding customer service.

Customer Service

OUTSTANDING

Returned Clean

Likely to Recommend

Repair Quality

I am satisfied with the repairs however, my windshield came back with a crack that wasn't there before.

Customer Service

Returned Clean