Caliber - Madison

4.8 (4,015reviews)
96%
1473 North Gallatin Pike,  Madison,  TN  37115

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,015)

My Experience

Nice knowledgeable people. Excellent repair. Thanks to all.

Likely to Recommend

Repair Quality

Nice and knowledgeable people. Went over and above board in providing service. My car looks great. Thanks to Caliber Collision’s employees.

Customer Service

Likely to Recommend

It was great to have caliber and enterprise rental working together to make it smooth

Repair Quality

Process was smooth and Brittany was helpful and informative about the repairs

Customer Service

Brittany kept me informed about the repairs and timeline for completion.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Good communication. Excellent work. Fast turnaround considering the snow event from 3 weeks ago.

Likely to Recommend

Repair Quality

Prompt work, especially considering the weather

Customer Service

Returned Clean

My Experience

Yes it was a job well done. Simply perfect.thank you.

Likely to Recommend

Repair Quality

Customer Service

My Experience

The lady who handled the work was very nice and professional, thank for good job

My Experience

My Experience

Great job. Jeff explained what was needed well and got my car done quickly. Great communication and easy to drop off and pick up.

Likely to Recommend

Repair Quality

The lady at the front desk Was very accommodating and greeted me with a smile. The young lady, that was my advisor was very professional very helpful. She stayed on point keeping me updated of everything that was happening to my car and everything that will be done. I wish I could call the young ladies name, but if I ever have to come back to caliber collision, I would love for her to be my service advisor and I will definitely give her a 100% on customer service and the number 10

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great repair job. Quick and great communication.

My Experience

Looks great!

Likely to Recommend

Repair Quality

Customer Service

My Experience

My car looks Great. You did the best job !!! You cleaned my car too !! I am so pleased with your company and thank you so much for all the fabulous care you took in repairing my car.

My Experience

I really appreciate the excellent service. From the moment I came in and picked up the car.

My Experience

Excellent communication, with quality results.

My Experience

Likely to Recommend

Repair Quality

Caliber was good about keeping me updated with the process. Caliber team provided completed work in a timely manner.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Fast, friendly, transparent, skilled, and professional are some of the words that come to mind when I think about my experience with Caliber Collision.

My Experience

Likely to Recommend

Repair Quality

Customer Service