Caliber - Madison

4.8 (4,020reviews)
96%
1473 North Gallatin Pike,  Madison,  TN  37115

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,020)

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everybody was super super nice… The front the front counter lady to Amanda and I loved how I was kept up to date regularly on the status of my car repair.

Likely to Recommend

Repair Quality

After getting the car home I noticed a “bubble” of paint at the top of the left side of the bumper and where the bumper connects to the car it seems to not have paint across the top of it and to me is quite noticeable. The bubble is in the same place.

Customer Service

Everyone was very nice and knowledgeable.

My Experience

Great work specially with the help of Maura Furry

Likely to Recommend

Repair Quality

Customer Service

My Experience

Text updates were on piont!! I know what was going on at all times. Super friendly staff. My third time choosing them. Never disappointed.😃🙂

Likely to Recommend

Repair Quality

Great service and communication from start to finish!!

Customer Service

Returned Clean

My Experience

My person was so helpful and considerate, I’m so thankful I had a chance to experience this experience. He made things so easy and made me feel everything was going to be ok. The work was great. Thank you so much!!!

My Experience

I am so happy with them job thank you so much. It’s fantastic.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Maura communicated so well with me every step of the way. My suv looks great!

Likely to Recommend

Without a doubt I would recommend

Repair Quality

Everything looks great on my car and Mara did wonderful keeping me up to date with what was going on

Customer Service

M a u r a was fabulous keeping me up to date with what was going on with my car

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Please call me!

Likely to Recommend

Repair Quality

Everyone at Caliber are very nice. I had to drop my car right back to have them reset tire light. Will go back today

Customer Service

My Experience

Great work

Likely to Recommend

Repair Quality

I am satisfied with the service.

Customer Service

Returned Clean

My Experience

My Experience

The communication beyond the whole team as well as making a beautiful outcome !!! Thank you guys for doing such an amazing job !

My Experience

Your car is like a old friend. You are glad. To see them again.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Looks just it did before the accident!

Customer Service

Excellent communication from the staff. Loved being updated on the tracker showing progress being made.

Returned Clean

My Experience

I am very satisfied with Caliber Collision’s work, and especially with all the updates you shared with me via text message during the process. It was very helpful to know where you’re at with the work, and the estimated time of completion. With the holidays delays, you did a great job at anticipating the completion date initially estimated. I am glad I gave you the business.

Likely to Recommend

Repair Quality

Customer Service

I was very pleased with the work they did. Initially, I was told that it would last 1 week/1 week and a half, but it ended up being longer, probably, due to the holidays. However, the latest estimated completion time was eventually anticipated from Jan 9 to Jan 2. They kept me informed through the process and that was very helpful. Everyone at the shop was friendly, professional and knowledgeable. I would definitely recommend this place.