Caliber - Madison

4.8 (4,022reviews)
96%
1473 North Gallatin Pike,  Madison,  TN  37115

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,022)

Likely to Recommend

Repair Quality

Looks just it did before the accident!

Customer Service

Excellent communication from the staff. Loved being updated on the tracker showing progress being made.

Returned Clean

My Experience

I am very satisfied with Caliber Collision’s work, and especially with all the updates you shared with me via text message during the process. It was very helpful to know where you’re at with the work, and the estimated time of completion. With the holidays delays, you did a great job at anticipating the completion date initially estimated. I am glad I gave you the business.

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Repair Quality

Customer Service

I was very pleased with the work they did. Initially, I was told that it would last 1 week/1 week and a half, but it ended up being longer, probably, due to the holidays. However, the latest estimated completion time was eventually anticipated from Jan 9 to Jan 2. They kept me informed through the process and that was very helpful. Everyone at the shop was friendly, professional and knowledgeable. I would definitely recommend this place.

My Experience

Great service, kept me up to date throughout the process, great work

Likely to Recommend

Repair Quality

Excellent work and I was continually informed of the status.

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

My Experience

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Repair Quality

The staff was very professional and thorough . The whole process was stress free and my car looks brand new and runs like a brand new car. I trusted Caliber with my car and that was the best decision. Thank you

Customer Service

My Experience

My husband Jonathan is the owner and He LOVED the vehicle... you did a fantastic job... it almost looks better than it did before.

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Customer Service

Returned Clean

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Great service, great company. Would recommend.

Repair Quality

Customer Service

Excellent service, great repair. Detailed the car. 10/10

Likely to Recommend

Repair Quality

You can’t tell that there was ever damage done to it, they did amazing thank you so much!😁

Customer Service

My Experience

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Customer Service

My Experience

Good communication

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Returned Clean

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Customer Service

My Experience

Jeff was SO informative & always kept me updated! He was wonderful to work with!

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Repair Quality

A bit longer than expected, but that’s okay.

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Returned Clean

My Experience

Likely to Recommend

Repair Quality

Good service

Customer Service

Returned Clean