Caliber - Madison
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Love the text updates. Car looks amazing!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The Caliber team kept me informed on the progress of the repairs. They finished the repairs on time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Tina and team were fantastic! Finished way ahead of estimated date. And the repair looks great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I loved the valet service. I didn't have to worry about getting a rental or dropping off my car. I also liked that I was texted info about my car daily. The entire process was amazing!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
The number would be higher if I wasnt missing change from the center console.
Repair Quality - 2.5/5.0 -
The repair was great, but there's a whole bunch of change missing from my center console and I would like to know who took it.
Customer Service - 2.5/5.0 -
See previous
Returned Clean
My Experience - 5.0/5.0 -
Tina was great all around. She was able to answer any questions And address any concerns that I had. I was very impressed with how they sent me daily updates on the repairs via text.
My Experience - 5.0/5.0 -
My car looks and feels completely new! I appreciate the hard work y’all put into my vehicle. I was also very pleased with the clear communication throughout the whole process and the thoroughness put into making sure everything was fixed right. THANK YOU!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The exterior looks brand new and worked hard to get everything else working smoother than before. Very happy with my experience with them!
Customer Service - 5.0/5.0 -
I would get regular feedback on how my car was doing and what was going on in the process. I always knew what was going on and how much longer it would be.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car went in with the color of crushed silver! Haha. Came out looking the exact same way when my wife bought her car many years ago!
Customer Service - 5.0/5.0 -
Gary was very easy to talk to. Answered all of my various questions as I lived 700 miles away from the body shop. Left me with a peace of mind the entire time y’all had my wife’s car!
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Friendly customer service the job looked great an fast service they kept me informed on everything they did thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They fixed my truck within a week. They didn't fix my AC but that was not the fault of caliber but of my insurance company being cheap.