Caliber - Madison

4.8 (3,999reviews)
96%
1473 North Gallatin Pike,  Madison,  TN  37115

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,999)

My Experience

Maura was very professional and personable. She kept me up to date during the whole process. She is truly an asset to Caliber Collision.

Likely to Recommend

Repair Quality

Maura was great throughout the whole process! She kept me updated regularly. She is definitely an asset to Caliber Collision

Customer Service

Returned Clean

My Experience

Brittany was helpful, friendly, and the whole process was streamlined. Great service.

Likely to Recommend

Repair Quality

The process was clear as was communication during the repair. They also easily coordinated my rental care setup.

Customer Service

Brittany was helpful and knowledgeable. She got me in and out quickly.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Very good customer service. Polite, knowledgeable, and easy to communicate with.

Likely to Recommend

Repair Quality

Thank you so much for getting me back in the road. Customer service and communication 10/10!!!!

Customer Service

Returned Clean

My Experience

Quick quality repair. Friendly and professional staff and service.

Likely to Recommend

Highly recommend this shop!!

Repair Quality

Repair on my F-150 was completed in about 1 week. My truck looks great and the staff was awesome. They kept me updated throughout the entire process. Highly recommend!!

Customer Service

Friendly, professional and honest.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Great communication

Likely to Recommend

Repair Quality

my car had more mileage on it than it did when I dropped it off 1000 plus more someone drove it far

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Maura was very professional! I appreciate how she kept me in the loop of everything. I will be choosing Caliber again!

My Experience

Great communication and updates! Also finished a lot quicker than expected

My Experience

Amanda is very very outstanding and a beautiful person

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everyone was nice and friendly and they did a wonderful job.

Likely to Recommend

Repair Quality

Great job I can't complain everyone that I came in contact with was very friendly nice and professional they called me they text me letting me know when my vehicle was ready to be picked up I couldn't pick it up on the day that they asked me to but I had called and see if I can pick it up on the next day they told me it would be no problem so I did and I'll pick my vehicle up and it looks real nice good job caliber collision keep up the good work to satisfy the customers if I'm happy you'll get more business.!!!!

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

The staff took really good care of me and my car.

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

The process was exceptional from start to finish. Every communication (phone, text, in person) was friendly, professional, and timely. Efficient and quality work. Unexpected quality service re: vehicle was thoroughly cleaned inside and out. Very satisfied. Will highly recommend.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everyone we came in contact with were beyond professional. I’m 58 and can honestly say they offered the best customer service I can remember. Maura is one in a million.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service