Caliber - Madison

4.8 (4,003reviews)
96%
1473 North Gallatin Pike,  Madison,  TN  37115

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,003)

Likely to Recommend

I would recommend.

Repair Quality

Work was quality. ETA was lengthy, but they finished earlier than expected.

Customer Service

Customer service was good.

My Experience

Likely to Recommend

Repair Quality

Excellent customer service . Works looks very nice . Would recommend caliber collision.

Customer Service

Excellent customer service . Works looks very nice . Would recommend caliber collision.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

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Repair Quality

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Repair Quality

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Repair Quality

Customer Service

Likely to Recommend

Repair Quality

TAIL LIGHT ON RIGHT SIDE WAS LOOSE THE SCREWS WERE NOT TIGHTEN ALL THE WAY I NOTICED WHEN I CLOSE MY TRUNK DAY AFTER PICKING UP CAR AND EXHAUST PIPE LOOKS LOSE NOT TIGHTEN COMPLETE

Customer Service

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Customer Service

My Experience

Very satisfied with the experience, highly recommended.

Likely to Recommend

Repair Quality

No complaints about the process at all. Highly recommended.

Customer Service

See previous comment.

My Experience

Excellent customer service!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Four and a half weeks and still not fixed I understand backorder parts but the part worked fine when it was dropped off for repair. Better customer service when calling to ask about your vehicle not be put on hold till the line goes dead

Likely to Recommend

Repair Quality

Would not recommend poor workmanships no quality control. Mismatch parts glued parts had to take it back to red do repairs. Second time they did great but should not have had to Make two trips. Did not return calls for months had to get manager involved to get any action to address issues.

Customer Service

Horrible Brittney did not return calls

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Customer Service

Likely to Recommend

Fix it and I’ll get back with you

Repair Quality

The paint job is garbage Did a good job with the dents

Customer Service

People were very nice

My Experience

Fantastic job. Very happy with the repair and ahead of schedule.

Likely to Recommend

I would highly recommend caliber collision for any of my repair needs.

Repair Quality

Great workmanship. The repair exceeded my expectations and was done ahead of schedule.

Customer Service

The customer service was great. They kept me informed through every step through the process.