Caliber - Madison
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Excellent customer service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Four and a half weeks and still not fixed I understand backorder parts but the part worked fine when it was dropped off for repair. Better customer service when calling to ask about your vehicle not be put on hold till the line goes dead
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
Would not recommend poor workmanships no quality control. Mismatch parts glued parts had to take it back to red do repairs. Second time they did great but should not have had to Make two trips. Did not return calls for months had to get manager involved to get any action to address issues.
Customer Service - 1.0/5.0 -
Horrible Brittney did not return calls
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
Fix it and I’ll get back with you
Repair Quality - 1.5/5.0 -
The paint job is garbage Did a good job with the dents
Customer Service - 5.0/5.0 -
People were very nice
My Experience - 5.0/5.0 -
Fantastic job. Very happy with the repair and ahead of schedule.
Likely to Recommend - 5.0/5.0 -
I would highly recommend caliber collision for any of my repair needs.
Repair Quality - 5.0/5.0 -
Great workmanship. The repair exceeded my expectations and was done ahead of schedule.
Customer Service - 5.0/5.0 -
The customer service was great. They kept me informed through every step through the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything handled expertly.
Likely to Recommend - 5.0/5.0 -
For sure.
Repair Quality - 5.0/5.0 -
Very professional. Good work.
Customer Service - 5.0/5.0 -
Outstanding.
Returned Clean
My Experience - 5.0/5.0 -
Fantastic experience from start to finish. My car was completed earlier than expected, and the team showed great attention to detail throughout the entire process. I really appreciated how well they communicated—keeping me informed every step of the way and making sure I understood what was happening. I felt respected and taken care of the whole time. A special thank you to Maura her professionalism and care.
Likely to Recommend - 5.0/5.0 -
I will very likely be recommending this specific location as well as Maura and this team. This is the best experience I’ve had concerning car matters and I am so grateful for that!
Repair Quality - 5.0/5.0 -
High quality repairs were done on my car. Expert painting on a new door and professionally color matched and blended
Customer Service - 5.0/5.0 -
Maura provided exceptional customer service and kept me educated and informed throughout the entire repair process.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Didn't do nothing right 😕 took the check and 200.00 deductible not right. Upset bout situation.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This is the second time I have had my car repaired at the Madison Caliber and both times I have been very pleased with the communication throughout them process and the quality of their work.
Customer Service - 5.0/5.0 -
Excellent communication.
Returned Clean
My Experience - 5.0/5.0 -
Jeff did a really good job on keeping me up to date and did it as efficiently as he could
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The customer service from Brittany was top tier. She was great updating me on the progress of the vehicle every step of the way. She went above and beyond to help accommodate me.