Caliber - Madison - West Towne
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Working with the folks at Caliber Collision was the most awesome experience ever. My car was repaired a day early and for less money than the estimate. Lisa and Jim were absolutely fantastic. I would rate the experience five out of five stars!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Made everything easy, even when I had to go back and clarify on things, they were extremely polite and helpful!
Returned Clean
My Experience - 5.0/5.0 -
I will recommend Caliber to friends.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Rebecca updated me with the vehicle status regularly and helped me out with any concerns I had after the repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I worked with Ann and had an excellent experience! The process was incredibly efficient and allowed me to not have to take too much time away from work during the day.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Ann provided excellent customer service!
Customer Service - 5.0/5.0 -
Ann provided excellent customer service!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Easy and thorough from start to finish. Couldn't be more pleased with the process and the results. Thanks.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everthing looks extremely well done. Very knowledgeable service adviser and friendly front desk person. Repairs from start to finish only took 4 days. Fast turn around and quality work.
Likely to Recommend - 5.0/5.0 -
I was contacted immediately be a Lisa at the frt desk. Was out going and very accommodating getting vehicle in for repairs and helpping set up rental.
Repair Quality - 5.0/5.0 -
Techs did an very high quality job! Lt side of my vehicle looks better then before the damage.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Caliber made everything about the repair so seamless -- automatically booking a rental car, giving updates on the status of the repair, and pickup. The repair itself was very well done too, and the lifetime warranty is a nice bonus!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair was virtually seamless, as if the accident never happened in the first place
Customer Service - 5.0/5.0 -
The people working there were very accommodating and competent
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was incredibly kind and helpful. I've never been in a situation where I had to find somewhere to get my car repaired, and overall I knew very little about the process. Everyone I spoke to thoroughly explained everything to me, worked with my schedule, and made a stressful time so much better.
My Experience - 5.0/5.0 -
Excellent job and customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great customer service
Returned Clean
My Experience - 5.0/5.0 -
Ann was excellent in her communication with me, her ability to explain the process, and her managing of the whole experience. Thanks!