Caliber - Madison - West Towne
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I chose to be updated by email on my repair. Ann’s emails were extremely timely in her updates on the progress of my repair
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I got timely email updates from Ann during the course of the repair.
Returned Clean
My Experience - 0.0/5.0 -
The completion date got pushed back multiple times so it was hard to plan a time to pick up the vehicle.
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 2.5/5.0 -
calls to let us know the car was not ready on the day previously promised did not come through until after 5pm, making it too difficult to get there on short notice
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I asked for a photo to be taken of the work in progress since no one was able to show me about how well it’d look w touch up. That wasn’t possible, sadly. So when I got the car the touch up paint looked horrible. I’ve had my bumper sprayed w touch up paint before and it was much smoother. Crazy given the paint gun was already fired up for the adjoining right passenger front panel. So disappointing. Now I have to pay $500 to take it somewhere else and remove it for a real paint touch up. And it will cost 3 days. I don’t have another car.
My Experience - 5.0/5.0 -
Everyone was super friendly, kept me up to date on the status and got the repairs done quickly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My car looks like a brand new car! Caliber was fantastic!
Likely to Recommend - 5.0/5.0 -
I will tell all my friends how awesome Caliber is!
Repair Quality - 5.0/5.0 -
Outstanding work on my car! It looks brand new!
Customer Service - 5.0/5.0 -
Jim did a great job, and the lady's at the front desk were so kind!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Quick and excellent job. Thank you very much!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great staff, great work. Next unfortunate time I need body work, you will be where I take my vehicle!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
I did receive updates, but it was unfortunate that it took around an entire week to even receive an update as to when my repair would be completed.